Sprint Search is designed to answer questions that are worded in plain,
conventional English, just as you would ask them to another person.
Try checking your spelling and grammar to help get the most accurate results.
Correct capitalization is not required, but can sometimes help to locate names and acronyms.
Unfortunately I've been there too. Basically, I learned the hard way, if you see your phone telling there is an update. WAIT several days ...
Samsung Galaxy S III
(Updated Jul 23, 2014)
"Sprint is the most improved U.S. company in customer satisfaction, across all 43 industries, over the last six years." - 2014 American Customer Satisfaction Index