Tips

Activate an account and configure your AirCard 595 by Sierra Wireless

Last Updated: Nov 18, 2013

If your Sprint Mobile Broadband Card is not preactivated, Sprint Connection Manager automatically detects that no account has been configured when you run it for the first time. It then runs the Activation Wizard to guide you through the activation and configuration process.

To set up your account, you will be contacting Sprint.

Before you call Sprint, have these things ready:

  • A phone
  • Your Sprint Mobile Broadband Card
  • Your Social Security number
  • Your driver's license number
  • The city and state where the device will be primarily used
  • A pen and paper to write down your account information. Your package includes a printed Getting Started guide, where you can record this information.

When you call Sprint, we will help you select your service plan and guide you through the activation process. They will also provide you with this information:

  • Your card's activation code (gives you access to configure the account)
  • Your card's phone number (MDN)
  • Your card's MSID (Mobile System ID) code, used for WLNP (Wireless Local Number Portability) and to determine whether you are "home" or "roaming"

To activate an account and configure your Aircard® 595 by Sierra Wireless, perform the following steps:

NOTE: If the Activation Wizard has not started automatically:

  • Ensure the Sprint Mobile Broadband Card is inserted, and Sprint Connection Manager is running. If Sprint Connection Manager is not running, if you are using Windows XP, select Start, select All Programs, select Sprint, and then select Sprint Connection Manager. If you are using Windows 2000, select Start, select Programs, select Sprint, and then select Sprint Connection Manager.
  • Sprint Connection Manager should display Disconnected.
  • If Sprint Connection Manager displays Device Locked, unlock the card.
  • If Sprint Connection Manager displays Device powered off, power on the card.
  • Start the Activation Wizard. Select Menu, select Settings, select Sprint Vision - Sierra Wireless, and then select Activation Wizard.
  1. Once the Activation Wizard is running, to begin activation of the Sprint Mobile Broadband Card, click Next.
  2. Call Sprint at the phone number listed on the screen. Click Next.
  3. Give the account representative your ESN (Electronic Serial Number) or MEID (Mobile Equipment IDentifier) number as displayed by the Activation Wizard. Enter the activation code provided by the account representative, and then click Next.
  4. Enter the phone number (no spaces or hyphens) and, if not the same value as the phone number, the MSID value given by the account representative, and then click Next. A confirmation window will be displayed.
  5. Confirm with the service representative that the information is correct. If it is, click Yes. If it is not, click No, and then re-enter the information.
  6. Click Finish to close the Activation Wizard.
  7. Wait a few moments for the Sprint Mobile Broadband Card to reset automatically. Depending on your configuration, an IOTA session may automatically start.

After Sprint sets up your account on the network, your Sprint Mobile Broadband Card should be configured and ready for use.

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