Activate your phone online
Last Updated: Jun 11, 2013
To activate your phone on Sprint.com, you must have a valid My Sprint account and be set up with an account owner or account authorized profile. Not registered for My Sprint? Sign up here.
If you are not an account owner and do not have permission to change settings on your account, the person who set up your account will need to make the phone swap for you. Read more about the different levels of profile access on sprint.com.
Note: You can also click here to view our Activate a New Phone how-to video.
To activate your phone online:
- Sign in to My Sprint with a valid username and password
- In the My Account area, scroll down to the About my devices section and find the phone you would like to swap out
- Select Activate a new phone from the drop down menu located to the right of the phone (shows Manage this device)
- Note: You may be asked to backup your address book. If you want to do this, just follow the instructions on the page.
- Before you continue activating your new phone:
- Make sure the battery is fully charged
- DO NOT turn on your new phone; this could cause problems with programming later
- Once your phone is fully charged, find the DEC, HEX or IMEI code on your phone or on the label of the box your new phone came in. To find it on your phone, just remove the battery cover and battery; it will be printed on a label under the battery.
- Enter just one of the codes (DEC, HEX or IMEI) in both the Your new phone's code and Confirm your phone's code fields
- Enter a valid email address in the Email Address field to receive your confirmation message once the activation has been completed
- Click Continue
- Check that the old phone to deactivate and new phone to activate are correct and click Continue
- Review your plan information and details on the page to make sure your plan has the services your phone needs and click Continue
- Note: You may need to switch your plan or add-ons and will be asked to reselect your plan if a new plan is required.
- Deactivation of your old phone and activation of your new phone will begin; once activation is complete, turn on your phone and follow the steps on the Programming Instructions page to begin using your new phone
Recently Viewed
Recent discussions
did you go to : http://sprint.com/landings/howtoactivate/index.html This link will allow you to activate your ph
Dial *5 on your Sprint Phone
If you would like, I would help you activate the device. You can private message me and I will pull up your accoun
i want to activate my epic on my line but sprint.com says to call care but care is closed. i assume its to approve the 1
How long does this usually take? I usually activate my new phones calling from a line other than the one I am trying to
