Tips

Activate your replacement phone

Last Updated: Oct 19, 2011

Note: You can also click here to view our Activate a New Phone how-to video.


To activate your phone online, go to the activation page and follow the instructions there.

You can also contact us at the following numbers for assistance in activating your phone:

  • Sprint Business: 1-800-927-2199
  • Sprint Consumer: 1-888-211-4727
  • Nextel Business: 1-877-639-8351
  • Nextel Consumer: 1-800-639-6111

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Recent discussions

i got my new i580 but i cant activate it oonline says chat is not available and i dont have another phone to use to acti
Author: 6407396 Date: 2010-06-04
No the 10 dollars is for all smart phones, and if you switch to a phone that is 4G capable you will not get charged anym
Author: SALSA1201AB Date: 2011-11-21
Issues with activating online.  Bottom screen reads Error, then continues to transfer data, then posts an connectio
Author: drk2899 Date: 2010-07-16
What is your current phone?  If the phone is compatible for wireless backup and new phone is compatible for wireles
Author: raylitherland67 Date: 2011-01-27
1) Go to a Sprint store and get it fixed for free if you have TEP or $35 if you do not (and it is not damaged by moistur
Author: GeekOfTexas Date: 2011-10-03