Tips

Activate your replacement phone

Last Updated: Nov 18, 2013

Note: You can also click here to view our Activate a New Phone how-to video.


To activate your phone online, go to the activation page and follow the instructions there.

You can also contact us at the following numbers for assistance in activating your phone:

  • Sprint Business: 1-800-927-2199
  • Sprint Consumer: 1-888-211-4727
  • Nextel Business: 1-877-639-8351
  • Nextel Consumer: 1-800-639-6111

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Issues with activating online.  Bottom screen reads Error, then continues to transfer data, then posts an connectio
Author: drk2899 Date: 2010-07-16
i got my new i580 but i cant activate it oonline says chat is not available and i dont have another phone to use to acti
Author: 6407396 Date: 2010-06-04
Bwm1201099, If the new phone that you activated is replacing your old phone it will automatically deactivate. Alex Spr
Author: SprintCare Date: 2014-08-23
You can go to www.sprint.com/activate to swap to your replacement phone. Please let me know if you have any questions. T
Author: ky158151 Date: 2012-09-21
What happens when you try to activate online?   Do you see your list of phones at My Sprint?   Do you have t
Author: wingland Date: 2010-12-30