Tips

Add or remove an account from your sprint.com profile

Last Updated: Nov 19, 2013

To add an account to your My Sprint profile:

  1. Sign in to My Sprint at www.sprint.com.
  2. Click on the My Preferences tab.
  3. Click on Update or add another account.
  4. Click Add another account.
  5. Enter the following information:
    • Account number
    • Billing ZIP code
    • Account PIN (If you forget your PIN, click the I don't have my PIN link and follow the directions)
    • Create an account Nickname
  6. Click Save.
  7. You will see the confirmation message "Thank you! We've saved your changes."

To remove an account from your My Sprint profile:

  1. Sign in to My Sprint at www.sprint.com.
  2. Click the My preferences tab.
  3. Click Update or add another account.
  4. Check the Remove box next to the account you no longer wish to manage.
  5. Click Save.
  6. You will see the confirmation message "Thank you! We've saved your changes."

Note: You can access your cancelled account on sprint.com until the account balance is $0. Once the balance is $0, the account will be automatically removed from sprint.com.



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These instructions don't work.  There isn't an "add accounts" option under "my preferences"
Author: JUANRLAO Date: 2011-02-01
DAMIENFITCO, You can remove your sprint account from your sprint.com profile by logging in and going to my preferences f
Author: lilgeekygirl Date: 2012-03-12
If you no longer want to keep track/monitor an account through your online profile, follow these steps.   Log into
Author: mapesy Date: 2010-09-07
We’re making exciting improvements to the Sprint online experience and expect them to go live in mid-April. 
Author: SarahKS Date: 2010-03-25
Sprint offers several levels of access to your account, bill, device info and more.  The information you provide wh
Author: wingland Date: 2011-01-12