Tips

Add or remove your service add-ons on My Sprint

Last Updated: Apr 28, 2011

You can quickly and easily change your service add-ons via My Sprint without extending your contract or additional fees. Not registered for My Sprint? Sign up here.

To add or remove service add-ons, you must have a valid My Sprint account and be set up with an account owner or account authorized profile. If you are not an account owner and do not have permission to change settings on your account, you will not have permissions to change your add-ons. Read more about the different levels of profile access on sprint.com here.

Add-ons vary depending on the type of device you have. Here are examples of add-ons that might be available for your device:

  • International Dialing Capability
  • Roadside Rescue
  • Sprint Family Locator
  • Messaging
  • Sprint Navigation
  • Total Equipment protection

Note: If you don't see the add-on you are looking for, click the Chat link at the top of the page and ask the agent if the add-on is available.


To add, change or remove services to your plan online:

  1. Sign in to My Sprint with a valid username and password at sprint.com.
  2. Scroll to the right-hand section labeled I want to and click Change my services.
  3. Select the device that you want to change services for and click Change service add-ons.
  4. On the Service add-ons page, select the services you would like to add or remove and then click Save.

Note: Some add-ons are included in your plan and cannot be removed without changing your plan. These will display with gray check boxes next to them and you will not be able to unclick the checkbox.


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Recent discussions

If you can not reverse the situation on Sprint.com Please call Customer service to resolve the issu
Author: 14KNIGHT Date: 2011-05-02
To add or remove services to your plan online: 1. Log into My Sprint at the account level, scroll to the right-hand sec
Author: mapesy Date: 2010-10-04
For just 10.00 extra a month you can have unlimited international sms. You can call Sprint to add it or you can do this
Author: talktosprint Date: 2011-05-09
Adding, removing and changing your plan services can be done within My Sprint.  Only account holders or those who h
Author: mapesy Date: 2011-12-13
Error 67 means it has not been added/activated on your account, You need to subscribe to the service($29.99 p/m) in orde
Author: Levi4u Date: 2011-01-17