Last Updated: Oct 13, 2015
You can block certain phones on your account from downloading ringers, applications, screensavers and more online via My Sprint. These changes will take effect within 15 minutes, however, subscriptions with monthly charges - like TV channels - will take up to 2 billing cycles to be removed and reflected on the bill.
To block apps and digital media downloads, you must have a valid My Sprint account and be set up as an account owner. If you are not an account owner and do not have permission to change settings on your account, you will see a message showing your current settings. Read more about the different levels of profile access on sprint.com.
Note: You cannot block or restrict text messaging services for Nextel phones online.
To block digital media downloads via My Sprint:
To unblock digital media downloads:
Note: If you have more than 100 devices on your account, only the first 100 show in My Sprint. To change the rest, contact us by dialing *2 on your Sprint phone.