Tips

Back up your contacts online using Sprint Mobile Sync

Last Updated: Nov 02, 2012

  1. After your phone is activated, you’ll see this message:
    • Mobile Sync: Sprint Mobile Sync is a free service which automatically stores a copy of your contact list and allows you to add, edit or delete contacts online by logging into www.sprint.com. If your phone is ever lost or stolen, or if you simply decide to upgrade your handset, the contact list will be automatically restored to your new phone. Would you like to activate this service now?
  2. Select Activate or No.
  3. Your screen will say Updating your status.
  4. The screen will disappear after a few seconds or you can press End.
  5. Once the status update is complete, four options will display in the Sprint Mobile Sync menu.
  6. If Activate is chosen then you will see:
    1. Alert
    2. View Status
    3. Learn More
    4. Deactivate
  7. If deactivate displays, this means the phone has checked in and your account is active.
    • You should only choose deactivate if you want to stop backing up your contacts online.
    • Selecting deactivate will permanently erase all contacts stored online.
    • Any contacts on the phone will remain and will re-sync with your computer if you choose activate.
  8. If No is chosen, you will see:
    1. Alert
    2. View Status
    3. Learn More
    4. Deactivate
  9. If Activate displays, this means you chose No at the prompt.
    • The phone checked in and told the server it did not want to store contacts online.
    • You can click Activate, your status will update.
    • The phone will sync any contacts on the phone to the server and continue to sync and update with new contact updates.

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Sprint Mobile Sync is not supported for Blackberry devices. If you just want your contacts backed up I recommend "Googl
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