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Block or allow data access (My Sprint)

Last Updated: Nov 16, 2013

You can control whether users on your account can use the following data services on their phone:

  • Web access
  • Email
  • Streaming media (like YouTube or TV)
  • App downloads

Blocking data here will override previous “allow” settings for web and downloads. To block or allow data access, you must have a valid My Sprint account and be set up with an account owner profile. Only account owners can block all phones associated with their account. If you are not an account owner and do not have permission to change settings on your account, you will see a message showing your current data settings. Read more about the different levels of profile access on sprint.com.

Warning: If you would like to block pictures and video. Please visit the My Preferences section of our site and click See all usage.

Block data services using My Sprint:

  1. Sign in to My Sprint with valid username and password at www.sprint.com
  2. Click the My Preferences tab
  3. Under Limits and Permissions, click Block data
  4. Select the phone you wish to block - a green checkmark will appear showing that phone is selected
  5. Click Save to block data access
    • If changes were saved successfully, you will see the following confirmation message: Thank you! We've saved your changes.
  6. You will see a Blocked icon on the phone that has data blocked. Data access for that phone will not be allowed.
  7. Turn your phone off and back on for the new settings to take effect. These changes will take effect within 15 minutes.

Allow data services using My Sprint:

  1. Sign in to My Sprint with valid username and password at www.sprint.com
  2. Click the My Preferences tab
  3. Under Limits and Permissions, select Block data
  4. Select the phone you wish to unblock - a green checkmark will appear indicating the choice to unblock that phone
  5. Select Save
    • If changes were saved successfully, you will see the following confirmation message: Thank you! We've saved your changes.
  6. Restrictions will be removed and you will be able to access any data services that can be accessed by a mobile phone (i.e. Web surfing, email and streaming media).
  7. Turn your phone off and back on for the new settings to take effect. These changes will take effect within 15 minutes.

Note: If you have more than 100 devices on your account, only the first 100 show in My Sprint. To change the rest, contact us by dialing *2 on your Sprint phone.

 

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Sprint.com provides you with the ability to block or restrict services on your account (like text, incoming voice, data,
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MAEDAJORGE,   I apologize that you were not able to call in to get your services blocked, however you should have
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Author: MairaGem78 Date: 2012-08-04