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Block, restrict or allow text services on your phone online via My Sprint

Last Updated: Nov 16, 2013

You can control the level of text messaging access for individual phones on your account. Use these controls to block all incoming or outgoing messages, or allow only messages to or from numbers you approve.These changes will take effect within 15 minutes.

To block or unblock text messages, you must have a valid My Sprint account and be set up with an account owner profile. If you are not an account owner and do not have permission to change settings on your account, you will see a message showing your current settings. Read more about the different levels of profile access on sprint.com.

Note: You cannot block or restrict text messaging services for Nextel phones online.

Block or restrict text messaging services:

  1. Sign in to sprint.com with valid username and password
  2. Click the My Preferences tab.
  3. Under Limits and Permissions, click Block texts.
  4. Click on the phone or device to restrict text messages.
  5. Choose from the following options to block or restrict texts:

    • Do not block any text messages
    • Block all text messages inbound and outbound
    • Block all inbound text messages
    • Block all outbound text messages
    • Block only these numbers for inbound and outbound text messages
    • Allow only these numbers for inbound and outbound text messages
  6. To block or allow specific numbers, enter the phone number, 4- to 8-digit short code, email address, or domain address (e.g. spammer.com) you wish to block in the field and click Add number. The number will be added to the block list. To remove, select the number and click Remove.
  7. Once you make your selection, the symbol will change to a green checkmark that says Updated
  8. Click Save. If updates were saved successfully you will see the following confirmation message: Thank you! We've saved your changes.
  9. Turn your phone off and back on for the new settings to take effect

Allow text messaging services:

  1. Sign in to sprint.com with valid username and password
  2. Click the My Preferences tab
  3. Under Limits and Permissions, select Block texts
  4. Click to select the phone you wish to manage settings for - a Restricted symbol indicates that phone is currently restricted
  5. You will see 6 options (same as above) for settings for the phone. To unblock or allow all services, click Do not block any text messages. To allow text messages from specific numbers, select Allow only the following numbers for inbound or outbound messages.
  6. Once you make your selection, the symbol will change to a green Updated checkmark
  7. Click Save. If updates were saved successfully you will see the following confirmation message: Thank you! We've saved your changes.
  8. Turn your phone off and back on for the new settings to take effect.

Note: If you have more than 100 devices on your account, only the first 100 show in My Sprint. To change the rest, contact us by dialing *2 on your Sprint phone.

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Here are the instructions from sprint.com:   http://support.sprint.com/support/article/Block_restrict_or_allow_tex
Author: mavka Date: 2012-10-15
 
Author: SprintCare Date: 2014-01-24
GRASSHOPPAIR729   Thanks for posting. You can easily block a phone number from call or text via your MySprint acco
Author: Chris_ra Date: 2013-05-22
eRobertD,   Thank you for posting your concerns, I’m sorry to hear that you’re experiencing issues wit
Author: TheFifthLetter Date: 2013-06-04
Great questions! Once you block a number messages cannot be sent either way. Both ways will get a message stating that t
Author: I-am-Sam Date: 2013-06-20