Call North American Numbering Plan locations while in the U.S., Puerto Rico or U.S. Virgin Islands

Last Updated: Nov 16, 2013

To make calls to the North American Numbering Plan (NANP) locations*, while in the U.S., Puerto Rico, and the U.S. Virgin Islands, you will first need additional capabilities. To enable international long distance calling, simply visit to make this request via chat or email.

To place a call within NANP, simply dial 1, then the 10-digit number you wish to reach.

Why do I need additional capabilities to dial NANP locations?

Some locations within the NANP are restricted. We want to ensure you are aware that you may incur additional charges when placing calls to certain locations. Visit more information.

Does having the capability to dial NANP locations also give me the ability to dial international locations using 011 international access code, such as calls to Germany, London, etc?

If you have international dialing capabilities to dial NANP locations, you also have the ability to dial international locations using 011 access code. Additional rate charges will apply. Refer to, to determine the calling rates per location.

I do not want to make calls to international locations using 011 international access code, such as calls to Germany, France, etc. Can I have these calls restricted or blocked?

We can place outbound calling restrictions on your account. Please be aware other outbound calling capabilities may also be restricted. Please contact us to learn more about your options.

* NANP countries, U.S. Territories and possessions: American Samoa, Anguilla, Antigua and Barbuda, Bahamas, Barbados, Bermuda, British Virgin Islands, Canada, Cayman Islands, Dominica, Dominican Republic, Grenada, Guam, Jamaica, Montserrat, Northern Mariana Islands, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands and U.S. Virgin Islands.

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Can someone answer why U.S. Territory of Guam is not included on the same plan as Puerto Rico
Author: PACZONE Date: 2011-05-03