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Cancel or close an account for a deceased family member

Last Updated: Apr 27, 2016

To cancel or close an account for a deceased family member, send an email message to DeceasedNotification@sprint.com. For the quickest resolution, include the following:

  • Account holder's name (the person who established the account)
  • Mobile phone number of the deceased individual
  • Date of death
  • Last 4 digits of the deceased customer's Social Security number
  • Your name and phone number (in case Sprint needs to contact you)
  • A death certificate, obituary, funeral card, probate letter, or a legal document from an attorney or a court

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