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Customer Instructions for Change of Ownership

Last Updated: Sep 04, 2014

These instructions are for personal accounts paid by individuals. For transfers involving a business account, please contact Business Care at 800-927-2199.

Important: If you purchased your device in installments using Sprint Easy Pay, your agreement must be paid in full before a change of ownership can be processed. For assistance, please call *2 or 888-211-4727.

Follow the steps below to transfer an active line of service to a new or different account:

1. Click the link below to begin your change of ownership.

2. Complete the online form.

  • Both the releasing account holder and accepting account holder (or authorized point of contact) must complete the online change of ownership request together.
  • Personal identification must be submitted during the online change of ownership request. Acceptable forms of identification include a driver's license, passport or state-authorized ID.
  • If the online form or your personal identification is expired, illegible or incomplete, we will not be able to complete your change of ownership request.
     

3. Wait 24 hours to allow your information to be processed.

4. After waiting 24 hours, call 855-808-4185. Both parties must be on the line together to complete the change of ownership.

  • Hours of operation: Monday through Friday, 8 a.m. to 9 p.m., Central Time.
     
Click here to start the online change of ownership request

 

 

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From here - http://support.sprint.com/support/article/Customer_Instructions_for_Change_of_Ownership/2a4c5654-b645-4613-8
Author: Levi4u Date: 2013-02-26
Everyone keeps asking about existing customers joining together to have a Framily account.  All that is mentioned o
Author: jburg23 Date: 2014-03-20
do a search for change of ownership in the search bar... it should be this link   http://support.sprint.com/suppo
Author: WAWeaver Date: 2013-05-04
RyanOsborne75,   Thank you for reaching out to us. I understand that there are extenuating circumstances that ma
Author: Topsy_crets Date: 2013-06-03
Yes by doing a change of ownership it can be done, there is no ETF as you are not canceling a line. However if all your
Author: Levi4u Date: 2013-04-02