These instructions are for personal accounts, not business accounts. For transfers involving a business account, please contact Business Care at (800) 927-2199. Follow the steps below to transfer an active line of service to a new or different account.

Instructions:

• The releasing account holder and accepting account holder or authorized point of contact (POC) must download and print the appropriate Change of Ownership documents.
  • See document links below.
• Personal accounts are those paid by an individual and not a company.
  • To request a change of ownership involving a business account (transfer to or from), contact Business Care at (800) 927-2199.
• Read the document thoroughly. Each party must complete and sign the appropriate document.
• Personal identification must be copied and sent with the forms.
  • Acceptable forms of identification: Driver's License, Passport or State Authorized Identification.
• Send the signed documents and personal identification by fax to (855) 874-4408 or by email to CAMProcessing@sprint.com.
• If the document or personal identification is invalid, illegible or incomplete, we will not be able to complete your Change of Ownership request.
• Allow 24 business hours for the information to be processed.
• Both parties must call in together to (855) 808-4185 to complete the Change of Ownership. Hours of operation: Monday through Saturday (8 a.m. to 9 p.m. Central Time).

Documents (for personal accounts only)

• Change of Ownership Release Form
• Change of Ownership Acceptance Form