Customer Instructions for Change of Ownership

Last Updated: Jun 25, 2015

These instructions are for personal (Consumer or Individual Liable) accounts.

Note: For transfers involving a Business (Corporate Liable) account, please visit

Plese review the following requirements prior to initiating the Change of Ownership process:

  • Both the releasing account holder (Releasor) and accepting account holder (Acceptor) must have active Sprint accounts and registered online accounts.
  • If the Acceptor does not have an active Sprint account, please call 855-808-4185 to establish an account.
  • If the Releasor or Acceptor doesn't have a registered online account, please go to to register.
  • The Releasor must provide the Acceptor's account number in order to initiate the online process.
  • The Acceptor must complete the Change of Ownership Online Request Form after the Releasor has completed and submitted the online form.


After both parties have completed and submitted the online request forms, allow up to 72 hours for the change of ownership to be completed.

If a valid email address is on file, both the Releasor and Acceptor will receive an email confirmation once the change of ownership has been completed.

Click here to start the online change of ownership request


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Author: Levi4u Date: 2013-02-26
do a search for change of ownership in the search bar... it should be this link
Author: WAWeaver Date: 2013-05-04
RyanOsborne75,   Thank you for reaching out to us. I understand that there are extenuating circumstances that ma
Author: Topsy_crets Date: 2013-06-03
This should be simple and not rocket science.   If owner in current good standing, sold\gifted the phone, they
Author: firewire888 Date: 2015-03-03
Yes by doing a change of ownership it can be done, there is no ETF as you are not canceling a line. However if all your
Author: Levi4u Date: 2013-04-02