Last Updated: Mar 11, 2015
FAQs about GPS and Wi-Fi Calling on your HTC One max
Answers to some of your questions about GPS and Wi-Fi Calling
Does GPS need to be turned on to use Wi-Fi calling?
Wi-Fi calling requires GPS to be turned on on your HTC One max. The Wi-Fi calling Locate Me option uses GPS and Google Mapping to determine your location if a 9-1-1 call is made over Wi-Fi.
Follow these steps to Enable GPS. When enabling GPS, make sure High Accuracy is checked.
Do I need to enter the location information each time I connect to a Wi-Fi network?
Wi-Fi calling must be enabled for each new Wi-Fi network.
Once Wi-Fi calling is enabled for the network, the registered location information is stored on your HTC One max along with the network name. The phone will automatically switch to Wi-Fi Calling mode when returning to the saved network if Wi-Fi Calling mode is enabled.
Follow these steps to Add or Remove a Network for Wi-Fi Calling.
When do I need to update my location information?
Location information is stored on your HTC One max along with the network name. If you connect to a new network with the same name (for example, a chain restaurant or coffee shop), the address information must be updated manually.
If your address is not accepted, verify it is a valid street address and that it is entered correctly. Addresses that include a business name or more generic address such as "Springwood Mall" are not supported. If the address is still invalid, the Wi-Fi Calling service may not be available at that location.
No, the Wi-Fi Calling service disabled while the device is in Airplane mode.