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FAQs about Sprint Easy Pay for Accessories

Last Updated: May 19, 2014

What is Sprint Easy PaySM for Accessories?
Is Sprint Easy PaySM for Accessories different than Sprint Easy Pay for devices?
Are business discretionary credits or other discounted device promotions (including those available as part of a Master Service Agreement with Sprint) combinable with Sprint Easy PaySM?
Who is eligible to purchase accessories via Sprint Easy Pay?
Does Sprint Easy Pay for Accessories require an Installment Agreement?
How will customer payments be divided up over 12 months?
What happens if a customer on an Installment Agreement cancels service prior to completing their 12 accessory payments?
Where can customers purchase accessories with Sprint Easy Pay?
What out of pocket costs does the customer need to pay at purchase when participating in Sprint Easy Pay for Accessories?
Are prepaid accounts eligible for Sprint Easy Pay?
Are corporate-liable accounts eligible for Sprint Easy Pay?
Can a customer pay more than their scheduled monthly Installment Agreement?
Can a customer enroll in a device protection program (e.g. Total Equipment Protection) for devices purchased through Sprint Easy Pay?
How many Installment Agreements for accessories can an account have?
What if I go on Military Suspend with an active Installment Agreement?
What is the Return and Exchange Policy for Sprint Easy Pay?
Can I sign up with Sprint Easy PaySM through my Business Sales Representative?
Can I sign up for Sprint Easy Pay if I pre-order a device?

Additional resources
Learn more about the Sprint Framily Plan
Learn more about Sprint Easy Pay

FAQs about Sprint Easy PaySM for Accessories

What is Sprint Easy PaySM for Accessories?

Sprint Easy Pay for Accessories gives eligible customers an affordable option to pay for their accessory over time. Customers simply purchase an accessory with a variable down payment, depending on credit, and agree to 12 monthly installment payments. This offer is available only in company-owned stores.

Is Sprint Easy PaySM for Accessories different than Sprint Easy Pay for devices?

Yes. Sprint Easy PaySM for Accessories gives eligible customers an affordable option to pay for their accessory over 12 months. Sprint Easy PaySM for devices gives eligible customers an affordable option to pay for their device over 24 months.

Are business discretionary credits or other discounted device promotions (including those available as part of a Master Service Agreement with Sprint) combinable with Sprint Easy PaySM?

No. Currently no business discretionary credits or other discounted device promotions are combinable with Sprint Easy PaySM.

Who is eligible to purchase accessories via Sprint Easy Pay?

All new and existing consumers.

Does Sprint Easy Pay for Accessories require an Installment Agreement?

Yes, Sprint Easy Pay for Accessories requires an Installment Agreement that allows a customer to pay over 12 months. The customer will not be subject to a Service Agreement or term commitment when buying an accessory alone.

How will customer payments be divided up over 12 months?

Customers who purchase accessories via Sprint Easy Pay will pay the same amount for 11 months and the balance will be due with the final payment in month 12.

What happens if a customer on an Installment Agreement cancels service prior to completing their 12 accessory payments?

If a customer on an Installment Agreement cancels service prior to completing their 12 accessory payments, and the cancellation leaves no active subscribers on the account, the remaining unpaid balance on the accessory will be due on the customer’s next invoice.

Where can customers purchase accessories with Sprint Easy Pay?

Customers can purchase an accessory in participating company-owned stores. Please visit sprint.com/storelocator to locate a store near you.

What out of pocket costs does the customer need to pay at purchase when participating in Sprint Easy Pay for Accessories?

The customer will be required to pay all applicable sales tax against the Suggested Retail Price (SRP) as well as any applicable down payment for any accessory being purchased. (See store for specific pricing details).

Are prepaid accounts eligible for Sprint Easy Pay?

No. Prepaid accounts are not eligible for Sprint Easy Pay.

Are corporate-liable accounts eligible for Sprint Easy Pay?

Yes. Corporate-liable accounts are eligible for Sprint Easy PaySM.

Can a customer pay more than their scheduled monthly Installment Agreement?

Yes, a customer can pay more than their scheduled monthly Installment Agreement.

Can a customer enroll in a device protection program (e.g. Total Equipment Protection) for devices purchased through Sprint Easy Pay?

Yes, the customer has the option to enroll in the various device protection programs to protect, replace and repair their device. Enrollment in a device protection program is optional, but Sprint highly encourages customers to enroll to protect their investment.

The customer is responsible for their device if it breaks during their Installment Agreement. The customer will be responsible for the remainder of the unpaid balance regardless of the operability of the tablet.

How many Installment Agreements for accessories can an account have?

Qualified customers will have a maximum amount available to purchase accessories.

What if I go on Military Suspend with an active Installment Agreement?

If your line is suspended under our current military suspend program, your installment billing payments will also suspend and your payments and service will resume upon your return from military service.

What is the Return and Exchange Policy for Sprint Easy Pay?

For more details about Sprint’s policy, visit sprint.com/returns.

Can I sign up with Sprint Easy PaySM through my Business Sales Representative?

No. Sprint Easy PaySM is expected to be available in additional business channels in the future.

Can I sign up for Sprint Easy Pay if I pre-order a device?

Pre-orders are not eligible for Sprint Easy Pay at this time.

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