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FAQs about Sprint Family Share Pack

Last Updated: Jul 30, 2015

What is the Sprint Family Share Pack plan and how much does it cost?

Check out sprint.com/newday for more information and pricing.

Who is eligible for the Sprint Family Share Pack?

New accounts and most of our current customers are eligible for the Sprint Family Share Pack.

All lines on an existing customer's account can switch to the Sprint Family Share Pack plan by meeting one of these conditions:

  • One phone on your account was purchased on Sprint Easy Pay
  • One line is no longer under a one- or two-year term agreement
  • One line is upgrade-eligible on your account and upgrading to a new device on your account
  • By adding a new line of service to these plans on your account
  • Note: The line meeting one of the conditions above must switch to the Sprint Family Share Pack plan for other lines on the account to be eligible to switch.

Do I have to change my plan?

If you are happy with your current plan, you don't need to make a change.

When I upgrade to a new phone, can I keep my current plan?

If you are happy with your current plan, you don't need to make a plan change even when you upgrade to a new phone, as long as your device and plan are compatible.

Why should I want to change to this plan?

Sprint Family Share Pack offers ways to save you money based on your wireless data needs. This plan allows you to share data across multiple users and types of devices within your account. Plus, if you switch additional lines to Sprint and add them to an eligible Family Share Pack plan, those lines may be eligible for additional savings.

Can you explain why there are different monthly access charges?

Family Share Pack pricing includes a monthly data allowance charge that varies based upon the amount of data you select.

The plan also includes a monthly access charge for each device on the plan (up to 10). Access charges vary based on device type.

You will qualify for discounted device access charges ($15-25 per phone based on your data allowance) if you purchase your phone with Sprint Easy Pay or choose a lease option. If you choose to buy a phone with a 2-year service agreement, your device access charge will be $40 per phone.

You can get the Sprint Family Share Pack plan with no contract if your purchase your device with Easy Pay, lease your device, pay full SRP for your device, or bring your own Sprint device.

Can I switch my account from the Framily plan to Sprint Family Share Pack?

All lines on an existing customer's account can switch to these plans by meeting one of the following conditions:

  • One phone on your account was purchased on Sprint Easy Pay
  • One line is no longer under a one- or two-year term agreement
  • One line is upgrade eligible on your account and upgrading to a new device on your account
  • By adding a new line of service to these plans on your account
  • Note: The line meeting one of the conditions above must switch to the Sprint Family Share Pack plan for other lines on the account to be eligible to switch.

Can tablets or mobile broadband devices be added to the share plan without a phone?

The Sprint Family Share Pack requires at least one phone on the plan.

Do I have to choose Sprint Easy Pay or a lease option to qualify for the Sprint Family Share Pack plan?

No. However, you will qualify for discounted device access charges ($15-25 per phone based on your data allowance) if you purchase your phone with Sprint Easy Pay or choose a lease option. If you choose to buy a phone with a 2-year service agreement, your device access charge will be $40 per phone.

Can I still get an early upgrade?

Yes, if you are an Easy Pay subscriber. For an additional $10/mo, per phone line, you have the option to upgrade to a new phone every 12 months.

Are Easy Pay monthly installments included in this pricing?

No, the device payments are a separate transaction that is charged monthly depending on the device you purchase. With an Easy Pay transaction, you can save money on your access/plan charge.

I have a phone on Sprint Easy Pay and I am interested in moving to the Sprint Family Share Pack plan but I want to keep the early-upgrade option I've been paying for on my current plan. What can I do?

If you are currently paying for a phone through Sprint Easy Pay and your plan includes an early-upgrade option (for instance, the $20 unlimited data and early-upgrade option with your Framily Plan), simply add on the early-upgrade option when you switch to the Sprint Family Share Pack plan. We'll apply the number of consecutive months you paid for to this early-upgrade option. Once you've made 12 total consecutive payments for the early-upgrade option on a qualifying plan and installment agreement, you're eligible to upgrade to a new phone. Giveback of your current phone will be required; Review the Sprint Giveback Program Terms for more information.

I'm a current Sprint customer. How do I switch to the Sprint Family Share Pack?

Sign in to your My Sprint account and select change my plan. Or chat with us to change your plan.

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bj74 The link was to provide you with more information about the plan. Here is another link: http://support.sprint.com
Author: SprintCare Date: 2014-08-20
chskas, I'm sorry to hear you feel the Family Share Pack ads are misleading.  http://www.sprint.com/landings/datas
Author: SprintCare Date: 2014-10-10