Last Updated: Oct 29, 2015
What is the Sprint Family Share Pack plan and how much does it cost?
Who is eligible for the Sprint Family Share Pack?
New accounts with up to 10 lines or existing customers adding a line of service.
All lines on an existing account can switch to these plans by meeting one of these conditions:
Do I have to change my plan?
If you are happy with your current plan, you don't need to make a change.
When I upgrade to a new phone, can I keep my current plan?
If you are happy with your current plan, you don't need to make a plan change even when you upgrade to a new phone, as long as your device and plan are compatible.
Why should I want to change to this plan?
Sprint Family Share Pack offers ways to save you money based on your wireless data needs. This plan allows you to share data across multiple users and types of devices within your account. Plus, if you switch additional lines to Sprint and add them to an eligible Family Share Pack plan, those lines may be eligible for additional savings.
Can you explain why there are different monthly access charges?
Family Share Pack pricing includes a monthly data allowance charge that varies based upon the amount of data you select.
The plan also includes a monthly access charge for each device on the plan (up to 10). Access charges vary based on device type.
You will qualify for discounted device access charges ($15-25 per phone based on your data allowance) if you purchase your phone with Sprint Easy Pay or choose a lease option. If you choose to buy a phone with a 2-year service agreement, your device access charge will be $40 per phone.
You can get the Sprint Family Share Pack plan with no contract if your purchase your device with Easy Pay, lease your device, pay full SRP for your device, or bring your own Sprint device.ty
No, Quality of Service is applied to the $70 Unlimited Plan and other Unlimited Data plans launched on 10/16/15 or after. It only affects a small number of customers who are using an unfair share of the network.Why did Sprint choose to offer its customers unlimited data at 2G speeds with this plan?
For customers who do not choose an Unlimited plan, we are offering customers a choice when they reach their high-speed data allotment. Our customers will no longer have to worry about data overage charges on their monthly bill and now can choose if they want free unlimited data at 2G speeds or to purchase additional high-speed data at just $15/GB.Can I pre-purchase high-speed data buy-ups or purchase multiple data buy-ups at once?
No, you must first exhaust your Family Share Pack data allowance. After you exhaust your data allowance, you are able to purchase 1GB of high speed data at any time through Sprint–Zone or on sprint.com.
Can I switch my account from the Framily plan to Sprint Family Share Pack?
All lines on an existing customer's account can switch to these plans by meeting one of the following conditions:
Customers moving to or activating on the new Family Share Pack plans on or after 10/30/15, will have the following features:
Sprint provides you with usage alert notifications to both your account owner and subscribers if you have multiple lines. For details, see sprint.com/usagealerts. Visit sprint.com/preferences to review your usage notification settings.
Options to check data usage:
The Sprint Family Share Pack requires at least one phone on the plan.
Do I have to choose Sprint Easy Pay or a lease option to qualify for the Sprint Family Share Pack plan?
No. However, you will qualify for discounted device access charges ($15-25 per phone based on your data allowance) if you purchase your phone with Sprint Easy Pay or choose a lease option. If you choose to buy a phone with a 2-year service agreement, your device access charge will be $40 per phone.
Can I still get an early upgrade?
Yes, if you are an Easy Pay subscriber. For an additional $10/mo, per phone line, you have the option to upgrade to a new phone every 12 months.
Are Easy Pay monthly installments included in this pricing?
No, the device payments are a separate transaction that is charged monthly depending on the device you purchase. With an Easy Pay transaction, you can save money on your access/plan charge.
I have a phone on Sprint Easy Pay and I am interested in moving to the Sprint Family Share Pack plan but I want to keep the early-upgrade option I've been paying for on my current plan. What can I do?
If you are currently paying for a phone through Sprint Easy Pay and your plan includes an early-upgrade option (for instance, the $20 unlimited data and early-upgrade option with your Framily Plan), simply add on the early-upgrade option when you switch to the Sprint Family Share Pack plan. We'll apply the number of consecutive months you paid for to this early-upgrade option. Once you've made 12 total consecutive payments for the early-upgrade option on a qualifying plan and installment agreement, you're eligible to upgrade to a new phone. Giveback of your current phone will be required; Review the Sprint Giveback Program Terms for more information.
I'm a current Sprint customer. How do I switch to the Sprint Family Share Pack?