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FAQs related to BlackBerry World on your BlackBerry Q10

Last Updated: Nov 15, 2013

Answers to some of your questions about BlackBerry World

  • What is BlackBerry World™?

    BlackBerry World is a multimedia content service where you can buy music, movies, books, applications and games for your BlackBerry device.

  • Why is a BlackBerry ID™ account required for BlackBerry World?

    A BlackBerry ID account links BlackBerry World to your BlackBerry ® Q10. You can purchase applications at BlackBerry World and it keeps track of your purchases. You can re-download and install previously purchased applications without additional cost in case you ever have to reset or replace your BlackBerry Q10.

    Set up a BlackBerry ID.

  • How do I pay for applications?

    You can pay with your BlackBerry ID™ account.

    You can store your payment information in a BlackBerry ID account for online or tap-to-pay purchasing.

    BlackBerry ID is a secure payment option that requires several security checkpoints before your purchase is complete.

  • Why can some devices download a specific application from BlackBerry World when other devices can't?

    Certain applications may not be compatible with your BlackBerry Q10. While browsing in BlackBerry World, only compatible applications are visible.

    Note: BlackBerry may remove some applications from BlackBerry World to prepare for an update or because of a policy.

  • Why is BlackBerry World not working?

    Troubleshoot a malfunctioning application.

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