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FAQs related to Google Play on your Motorola Photon

Last Updated: May 16, 2014


Answers to some of your questions about Google Play Store
  • What is Google Play Store™?

    Google Play Store is a multimedia content service which includes an online store for music, movies, books, applications and games.

  • Why is a Google™ account required for Play Store?

    A Google account links Play Store to your Motorola PHOTON™ 4G. You can purchase applications at Play Store and it keeps track of your purchases. You can re-download and install previously purchased applications without additional cost in case you ever have to reset or replace your Motorola PHOTON 4G.

    Set up a Google account.

  • How do I pay for applications?

    Two available options are Google Wallet™ and Sprint billing.

    You can store your payment information in a secure Google Wallet account for online or tap-to-pay purchasing. Google Wallet requires several security checkpoints before completing a sale.

    You can also add some Play Store purchases to your Sprint bill.

  • Why can some devices download a specific application from Play Store when other devices can't?

    Certain applications may not be compatible with your Motorola PHOTON 4G. While browsing in Play Store, only compatible applications are visible. Google may remove some applications from time to time to prepare for an update or because of a policy change.

  • Why is Play Store malfunctioning?

    Troubleshoot a malfunctioning application.

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