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FAQs related to backing up and restoring contacts with Gmail on your HTC One

Last Updated: Nov 15, 2013

Answers to some of your questions about synchronizing contacts between your HTC One and Gmail

  • How does my HTC One® back up and restore contacts with Gmail™?

    If you sign into a Google™ account during the initial setup process, your HTC One automatically synchronizes contacts with your Gmail account.

    If you add contacts to your HTC One before signing into your Google account, your contacts don't synchronize with Gmail. They save as Phone Only contacts.

    After you've associated your Google account with your HTC One, anytime you add, import, or transfer a contact, your device prompts you to choose where to save the contact. Contacts don't synchronize with your Google account unless you select Google Account.

    Set up a Google account.

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