FAQs related to media backup and sync with your BlackBerry Bold 9930

Last Updated: Jul 16, 2014

Answers to some of your questions about transferring files between your computer and BlackBerry Bold 9930

  • What is BlackBerry® Desktop Software?

    You can download and install BlackBerry Desktop Software on your computer. You can then synchronize music, pictures, and videos between your computer and BlackBerry® Bold™ 9930.

    Install and sync with BlackBerry Desktop Software - Windows.

  • What is Media Transfer Protocol (MTP)?

    MTP is a feature built into the BlackBerry Bold 9930. It doesn't require extra software.

    After you plug your BlackBerry Bold 9930 into a computer and tap USB Drive, it automatically connects using MTP.

    Your BlackBerry Bold 9930 then behaves and installs as a storage device, and you can access the memory card and phone storage.

    Transfer files to and from your BlackBerry Bold 9930 via a USB cable.

  • How does the memory card work?

    The memory card is the main storage for your BlackBerry Bold 9930. Your BlackBerry Bold 9930 also has 8GB internal storage.

    Captured images or video automatically save to the memory card.
    All Internet and application downloads, Bluetooth® file transfers, and most media types automatically save to the memory card as well.

    Your BlackBerry Bold 9930 supports microSD cards up to 32GB.

    Sprint recommends storing data to your memory card so you can easily transfer the card to another device.
    Your data is safer if you need to troubleshoot your BlackBerry Bold 9930.

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