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FAQs related to media backup and sync with your HTC One max

Last Updated: Sep 17, 2014

Answers to some of your questions about transferring files between your computer and HTC One max

  • What is Media Transfer Protocol (MTP)?

    MTP is a feature built into the HTC One® max. It doesn't require extra software.

    After you plug your HTC One max into a computer, it automatically connects using MTP.

    Your HTC One max then behaves and installs as a storage device, and you can access the memory card and phone storage.

    Transfer files to and from your HTC One® max via a USB cable.

  • How does the memory card work?

    The memory card is the main storage for your HTC One max. Your HTC One max also has 32GB of internal storage.

    Captured images or video automatically save to the phone's internal storage.

    All Internet and application downloads, Bluetooth® file transfers, and most media types automatically save to the memory card as well.

    Your HTC One max supports MicroSD cards up to 64GB.

    Sprint recommends storing data to your memory card so you can easily transfer the card to another device.

    Your data is safer if you need to troubleshoot your HTC One max.

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