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FAQs related to synchronizing media on your Samsung Galaxy Note II

Last Updated: Nov 15, 2013

Answers to some of your questions about transferring files between your computer and Samsung Galaxy Note II

  • What is Media Transfer Protocol (MTP)?

    MTP is a feature built into the Samsung Galaxy Note® II. It doesn't require extra software.

    After you plug your Samsung Galaxy Note II into a computer, it automatically connects using MTP.

    Your Samsung Galaxy Note II then behaves and installs as a storage device, and you can access the memory card and phone storage.

    Transfer files to and from your Samsung Galaxy Note II via a USB cable.

  • How does the memory card work?

    The memory card is the main storage for your Samsung Galaxy Note II. Your Samsung Galaxy Note II also has 16GB internal storage.

    Captured images or video automatically save to the memory card.

    All Internet and application downloads, Bluetooth® file transfers, and most media types automatically save to the memory card as well.

    Your Samsung Galaxy Note II supports microSD cards up to 64GB.

    Sprint recommends storing data to your memory card so you can easily transfer the card to another device.

    Your data is safer if you need to troubleshoot your Samsung Galaxy Note II.

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