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FAQ related to the Sprint Discount Program

Last Updated: Aug 27, 2014

Watch a short video demonstrating Sprint’s easy discount verification process.

What is the Sprint Discount Program?

A program that offers monthly service discounts to employees, students and members of participating companies, universities and organizations.

What is required to participate in the Sprint Discount Program?

Participation in the Sprint Discount Program is subject to an agreement Sprint has with many of our business customers. These agreements provide monthly discounts on eligible wireless services to the employees, students and members of these companies and universities. Sprint will periodically request proof of eligibility for customers to receive program benefits.

How do I apply for a discount or check the status of my eligibility?

Follow these steps:

  • Visit sprint.com/verify.
  • Enter your Sprint wireless phone number.
  • Click Continue and follow the instructions.

How do I prove my eligibility to participate in the Sprint Discount Program?

Submit valid proof of eligibility online or by fax:

  • Upload proof online:
    1. Visit sprint.com/verify.
    2. Complete the online form and upload your proof document.
  • Provide your corporate or affiliated email address online:
    1. Visit sprint.com/verify.
    2. Enter the email address provided to you by the organization affiliated with the discount and we’ll send you an email immediately.
    3. Open the email and click the verification link by the date provided.
  • Fax a copy of the Sprint Discount Program Request Form along with your proof document to 913-523-1987 or toll-free 877-687-8211.

Depending on the type of organization and agreement, the following items are considered valid proof documents:

  • Current employee identification badge.
  • Active membership card.
  • Unexpired credit union credit/debit card.
  • Recent pay or pension stub issued within the last 90 days.
  • Current statement of account issued within the last 90 days.
  • Veteran's ID Card or Department of Defense form 214.
  • Military orders or W-2 for military employees/retirees.

Be sure to black out completely or delete all confidential information, such as social security number, financial institution account numbers, credit card numbers and salary detail.  Sprint is not liable for confidential information that you do not black out or delete. Please ensure the following information is clearly displayed on your proof of eligibility: Your name, organization name and any applicable dates.

Does the Sprint discount apply to all wireless services?

Discount only applies to Talk 450 and primary line on Talk Share 700 and data service for Sprint Family Share Pack, Sprint $60 Unlimited Plan and Unlimited, My Way plans. Discount is not available with no credit check offers or Mobile Hotspot add-on. Discount may also apply to select previously available services where specified.

Why did I get a request to verify my eligibility to continue receiving the discounts I already receive as part of the Sprint Discount Program?

Because discounts are based on a contractual relationship between Sprint and the company, individuals requesting a discount must periodically validate their affiliation with the company tied to the discount. We ask all customers that currently receive monthly service discounts to re-validate their eligibility when a:

  • Phone is upgraded and no revalidation has occurred recently.
  • Request is submitted to change from one discount to another.

How will I know when it's time to validate my eligibility to continue receiving my program benefits?

We will send you text message reminders.

How long does Sprint give me to prove my eligibility for the Sprint Discount Program?

You will have 30 days to complete your verification. If you miss this timeframe, you can easily re-apply for discounts at sprint.com/verify.

 

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