Last Updated: May 16, 2014
To learn how to reset your voicemail passcode online, visit the Reset your Voicemail Passcode page on Sprint.com.
Call your Apple iPhone 5 from a different phone and press the * key during the voicemail greeting. Wait for the prompt and then enter your voicemail passcode.
Note: You have to set up a voicemail passcode from your Apple iPhone 5 before you can access it from another device.
Contact Sprint Customer Care to remove the voicemail feature from your phone number.
Your Apple iPhone 5 has Visual Voicemail so you can view the time, date, and phone number for each voicemail. If you've saved the name to your contacts, you can also view the name of the caller.