Find and update the software version on your BlackBerry 8830 World Edition smartphone

Last Updated: Nov 18, 2013

Just like your computer, your phone's software needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal performance. Follow the steps below to check your current version and perform any needed updates.

Version history

Current Version:


Date released

Description of enhancements/fixes


This upgrade fixes:
- Audio issues for ringers and alarms
- Call flash issue


This upgrade:
- Improves device notifications for new SMS, email or voicemail messages
- Improves performance for multimedia messaging and email attachments
- Fixes certificate security request issue

Note: If your phone is used for corporate email access and is managed by a BlackBerry Enterprise Server (BES) solution, it is recommended you contact your company's BlackBerry Administrator first. (Build 365)


Adds support for 2GB & 8GB removable memory. Music Store "unresponsiveness" has been fixed. Can now roam on Digital in the Cayman Islands


Changes to display messages, user experience, and LBS tracking.


Initial Release

Check the version on your phone

To find the software version on your BlackBerry® 8830 World Edition smartphone:

  1. From the Main Menu screen, select Options (wrench icon)
  2. Select About
  3. Software Version will be listed on the third line in the format

Update your software

Important Note: If you currently have software, you can get your upgrade over the air or through your computer. If you have software below, you can only get your upgrade through your computer.

Warning: You will be unable to use your BlackBerry smartphone or make emergency calls for up to 2 hours during the installation process.

To update your BlackBerry 8830 over the air:

  1. From the Main Menu screen, select Options (wrench icon)
  2. Select Advanced Options > Wireless Upgrade > click Check for Upgrades
  3. Select the wireless BlackBerry Device Software upgrade package
  4. Click Next > Start Download > Upgrade Now
    • Note: To schedule a time to install the BlackBerry Device Software, click Schedule Upgrade
  5. Click Upgrade Now again

To update your BlackBerry 8830 through your computer:

  1. Go to our BlackBerry 8830 download page to get the download file
  2. Find the software version you need and click More Details
    • Note: You should choose the instructions for Download and Upgrade using Desktop Manager.
  3. Scroll to the bottom and select Software Download
  4. A pop-up box will ask you to either Run or Save the download; choose Save and save to your computer desktop
  5. Once the download is saved, double-click the Install file that was saved to your desktop and click Run
  6. Select the appropriate language and click OK
  7. Click Next and select the appropriate Country or Region
  8. Click Next and select I accept the terms in the license agreement
  9. Click Next and the installation process will begin
  10. Click Finish
  11. Open the BlackBerry Desktop Manager by going to Start > Programs > BlackBerry > Desktop Manager
  12. Once the Desktop Manager is open, connect your BlackBerry 8830 to your computer using the USB cable and make sure the Desktop Manager shows Connected in the top left
  13. If the Application Updates Available window appears, click Update Now and select the check box for BlackBerry Device Software 4.5
  14. Click Next
  15. On the Device Backup screen, choose whether to automatically back up the data on your BlackBerry 8830 or to Not back up the data
    • Note: It is recommended that you back up your data before proceeding
  16. Click Next
  17. Click Finish to begin loading the BlackBerry Desktop Software to your 8830
    • Important Note: Do not unplug the phone while the update is loading
  18. Click Close when the software is finished loading

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