Just like your computer, your phone's software needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal performance. Follow the steps below to check your current version and perform any needed updates.

Important Note: If you have a corporate BlackBerry, please check with your company IT support for the best method to upgrade your software.

Version History

Current Version: 6.0.0.706

Check the version on your phone

To find the software version on your BlackBerry^® Bold™ 9650 smartphone:

1. Press the Menu key and select Open Tray to get to the main menu
2. Scroll to the Options icon and press the trackpad
3. Click on Device
4. Click on About Device Versions to see the current software version

Update your software

To update your BlackBerry Bold 9650 over the air:

1. Press the Menu key and choose Open Tray to get to the main menu
2. Scroll to the Options icon and press the trackpad
3. Choose Device
4. Click on Software Updates
5. Select Check for Upgrades
6. Choose the software update package that is available and click Next
7. Click Start Download
8. To begin the update, choose Upgrade Now; if you want to schedule a time to install the update, click Schedule Upgrade
9. Click Upgrade Now again and the update will download and install

Note: You will be unable to use your phone or make emergency calls for up to 2 hours during the installation process.

To update your BlackBerry Bold 9650 through your computer:

1. Go to our Bold 9650 download site to get the download file
2. Find the software version you need and click More Details
3. Scroll to the bottom and select Download
4. A pop-up box will ask you to either Run or Save the download; choose Save and save to your computer desktop
5. Once the download is saved, double-click the file that was saved to your desktop and when the dialog box appears, click Run
6. Select the appropriate language and click OK
7. Click Next and select the appropriate Country or Region
8. Click Next and select I accept the terms in the license agreement
9. Click Next and the installation process will begin
10. Click Finish
11. Open the BlackBerry Desktop Manager by going to Start > Programs > BlackBerry > Desktop Manager
12. Once the Desktop Manager is open, connect your BlackBerry Bold 9650 to your computer using the USB cable and make sure the Desktop Manager shows Connected in the top left
13. If the Application Updates Available window appears, click Update Now and select the check box for BlackBerry Device Software
14. Click Next
15. On the Device Backup screen, choose whether to automatically back up the data on your BlackBerry 9650 or to Not back up the data
• Note: It is recommended that you back up your data before proceeding
16. Click Next
17. Click Finish to begin loading the BlackBerry Desktop Software to your Bold 9650
• Important Note: Do not unplug the phone while the update is loading
18. Click Close when the software is finished loading