Tips

Find and update the software version on your Blackberry Tour 9630 smartphone

Last Updated: Nov 18, 2013

Just like your computer, your phone's software needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal performance. Follow the steps below to check your current version and perform any needed updates.

Important Note: If you have a corporate BlackBerry, please check with your company IT  support for the best method to upgrade your software.

Version history

Current Version: 5.0.0.1030

** Note: If you have version 4.7 and upgrade to the latest version, the over-the-air download could take up to 2 hours. If you have the 5.0.0.484 version, upgrading to the latest version over-the-air will take approximately 60 to 90 minutes.**

Version

Date released

Description of enhancements/fixes

5.0.0.1030 12/22/2010 This update improves call quality
5.0.0.983 11/6/2010

This update fixes:
- Fixes *3 and *7 issues
- Contact Ringer setup
- Fixes data Services for international roaming
- Fixes for device user interface (UI) stating “contacting wireless network” after provisioning/OMA is completed
- International SMS setup

5.0.0.624 5/4/2010 This update fixes:
- International SMS text +code
- BlackBerry Messenger issues
5.0.0.484 2/15/2010

This new software:
- Fixes battery drain from third-party application
- Adds threaded SMS text messaging
- Faster BlackBerry map rendering and improved search
- Browser improvement with added support for Javascript v.16
- BlackBerry Enterprise Server (BES) improvements: flag email for follow-up, improved email folder management, view attachments in meeting makers, forward calendar appointements, access to Windows Shares on intranet
- BlackBerry Internet Services (BIS) improvements: improved email set-up

4.7.1.57

10/15/2009

This resolves the issue where the roaming indicator (small triangle near the top of screen) continues to display even though you have returned to a Sprint coverage area

 4.7.1  7/12/2009  Initial Release

Check the version on your phone

To check the version on your phone:

  1. From the Main screen, select Options (wrench icon)
  2. Select About
  3. Software Version will be listed in the format X.X.X.XXX

Update your software

To update your BlackBerry Tour 9630 smartphone over the air:

  1. Press the Application button to get to the Main Menu
  2. Select Options (wrench icon) > Advanced Options > Wireless Upgrade
  3. Select Check for Upgrades
  4. Select the 5.0 wireless BlackBerry Device Software upgrade package
  5. Click Next > Start Download > Upgrade Now
    • Note: To schedule a time to install the BlackBerry Device Software, click Schedule Upgrade
  6. Click Upgrade Now again
    • Warning: You will be unable to use your BlackBerry Tour or make emergency calls for up to 2 hours during the installation process
  7. When the update is done, your phone will reboot and refresh with the latest update

To update your BlackBerry Tour 9630 smartphone through your computer:

  1. Go to our BlackBerry Tour 9630 download page to get the download file
  2. Find the software version you need and click More Details
  3. Scroll to the bottom and select Download
  4. A pop-up box will ask you to either Run or Save the download; choose Save and save to your computer desktop
  5. Once the download is saved, double-click the file that was saved to your desktop andwhen the dialog box appears, click Run
  6. Select the appropriate language and click OK
  7. Click Next and select the appropriate Country or Region
  8. Click Next and select I accept the terms in the license agreement
  9. Click Next and the installation process will begin
  10. Click Finish
  11. Open the BlackBerry Desktop Manager by going to Start > Programs > BlackBerry > Desktop Manager
  12. Once the Desktop Manager is open, connect your BlackBerry Tour to your computer using the USB cable and make sure the Desktop Manager shows Connected in the top left
  13. If the Application Updates Available window appears, click Update Now and select the check box for BlackBerry Device Software 5.0
  14. Click Next
  15. On the Device Backup screen, choose whether to automatically back up the data on your BlackBerry 9630 or to Not back up the data
    • Note: It is recommended that you back up your data before proceeding
  16. Click Next
  17. Click Finish to begin loading the BlackBerry Desktop Software to your Tour
    • Important Note: Do not unplug the phone while the update is loading to your BlackBerry Tour, which can take approximately 60 to 90 minutes.
  18. Click Close when the software is finished loading

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When is Sprint going to update the Blackberry OS to 5.0
Author: molinael Date: 2009-11-06
The volume for media player is not as loud as it was before installing the upgrade...
Author: lamark09 Date: 2010-08-28
the new updated softwares have a glitch with youtube.. how do i go back to the software i had before?
Author: kamama88 Date: 2010-09-08
When I try to update my software, I get the following message:  "Unable to send request for available updates."&nbs
Author: john.fortuna Date: 2010-05-17
Is anyone else experiencing huge slow-downs as a result of the software update? I'm ready to throw my phone against the
Author: reno1247 Date: 2010-06-21