Tips

Find and update the software version on your Motorola XPRT

Last Updated: May 06, 2013

Just like your computer, your phone's software needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal performance. Follow the steps below to check your current version and perform any needed updates.

Version History

Current Version: 4.5.1-110-kns-46

Version

Date released

Description of enhancements/fixes

4.5.1-110-kns-46

9/12/2012

Enhancements:

  • This operating system upgrade to “Gingerbread” provides the following fixes / enhancements:

Fixes:

  • Email User Interface fixes.
  • Contact User Interface fixes.
  • UXD fix to color backgrounds (remove red).
  • Fix the ability to use Bluetooth car kits.
  • Improve EAS GAL (Global Address List) Search.
  • Improve EAS First Sync timing.
  • Fix Forward / Reply markers to original email. (this is if you reply or forward an email from your phone, it would not display in your EAS email account.)
  • SMS fix when using () in SMS body.
  • Bluetooth toasts when syncing contacts improved.

KRNS-X4-1.1.10

10/11/2011

This update addresses:

  • CDMA settings
  • Dialing international voice calls with 1+ while on the Sprint network (dialing from the US) and while in domestic roaming mode
  • Sending SMS messages with more than 160 charactersEAS PIN support
  • Email marker to indicate if a message was replied to or forwarded
  • Voicemail issue associated with phone number swaps on existing devices

KRNS-X4-1.1.5

6/5/2011

This update:

  • Fixes error message showing multi-media message (MMS) resend action
  • Corrects truncation of message when an email is sent to a text message address
  • Adds update profile to Sprint Zone

KRNS-X4-1.1.3

6/5/2011

Initial Release

Check the version on your phone

To find the software version on your Motorola XPRT™:

  1. At the Home screen, tap Menu, then tap Settings
  2. Scroll up and tap About phone
  3. Scroll up and software version is displayed under Build number

Update your software

To update your XPRT over the air:

  1. At the Home screen, tap Menu, then tap Settings.
  2. Scroll up and tap About phone.
  3. Tap System Updates.
  4. Tap Update Motorola Firmware.
  5. Phone will check for updates.
  6. If there are updates available, an Update available screen will appear to download the new software.
    • If there are no updates available, the message Your device is up to date! will appear; tap OK.
  7. Tap Download to continue.
  8. When download is complete, tap OK.
  9. The Install Update screen will appear to complete the installation of the software to the phone; tap Install now to continue.
    • Note: The installation process will take approximately 7 minutes to complete, and your phone will be unable to make or receive calls during this time.
  10. The phone will reboot (turn off and on) on its own.
  11. The message Update Status – The software update was successful! will appear when the update is complete.

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