Find out how long it takes to receive a replacement phone from an Equipment Replacement Program (ERP) claim
Last Updated: Oct 19, 2011
Your replacement phone for an approved claim normally arrives within 1 business day if submitted before 10:00pm Central Time. However, holidays and inventory availability can delay shipping times.
Related Topics
- Add Total Equipment Protection for your devices
- Know the difference between Total Equipment Protection (TEP), Equipment Replacement Program (ERP) and Equipment Service & Repair Program (ESRP)
- Know what equipment is covered by Total Equipment Protection
- Get information to troubleshoot problems with your device
Recently Viewed
- Find frequently asked questions about data roaming in the U.S., Puerto Rico and U.S. Virgin Islands
- Find and update the software version on your Treo 755p by Palm
- Find and update the software version on your Sprint 3G/4G USB Modem U300
- Find and update the software version on your Samsung Reclaim
- Find and update the software version on your Samsung Moment
Recent discussions
is there no way to go to a store and pick up a new phone
The last time I used the service, I filled the claim on Saturday and received the device by Tuesda
same as me, my problems are never trully really resolved with Sprint you just have to kinda not let it upset you, and be