Find out how long it takes to receive a replacement phone from an Equipment Replacement Program (ERP) claim

Last Updated: Nov 18, 2013

Your replacement phone for an approved claim normally arrives within 1 business day if submitted before 10:00pm Central Time. However, holidays and inventory availability can delay shipping times.

Average User Rating
(151 ratings)

My rating

Contact us

Find a store

Recently Viewed

Recent discussions

is there no way to go to a store and pick up a new phone
Author: dieselp0wer Date: 2011-03-28
The last time I used the service, I filled the claim on Saturday and received the device by Tuesda
Author: Th3Phoenix Date: 2011-04-12
same as me, my problems are never trully really resolved with Sprint you just have to kinda not let it upset you, and be
Author: RBST419 Date: 2011-04-22
yes I have a rant phone from you guys, this phone is exactly the same phone I've had and is a replacement phone from my
Author: chamberlain037 Date: 2010-09-02