Find out how long until your payment is posted to your account

Last Updated: Nov 19, 2013

The length of time it takes for a payment to post to your account is based on the payment method. Expected timeframes for payment to post to the account are shown below:

  • Automatic payment, such as checking/savings or credit card: Payments are processed on the eve of your due date
  • Payment IVR (dial *3 from your handset): 15 minutes
  • Sprint Website ( 15 minutes
  • Handset Wireless Web (Sprint vision home page): 15 minutes
  • On the phone with a Customer Service representative: 15 minutes
  • Sprint retail store, automatic payment machine or a payment given to employee: 1 hour
  • PreCash, in person: 4 hours
  • MoneyGram, in person: 4 hours
  • Softgate, IPP, in-person: 4 hours
  • Electronic payments, such as online banking and Checkfree: If the online banking partner you use sends funds electronically, payment should post within 5 days. If the online banking partner requires the payment be sent in the mail, it may take 7 calendar days to post.
  • Payment by regular mail: 7 calendar days

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