Call forwarding allows you to forward your calls to a different phone number.
For information on call forwarding, refer to the following:
- Call forwarding features are offered on both the first and second lines.
- Types of call forwarding:
- Unconditional (*72): Calls are immediately forwarded without the phone ringing.
- Conditional: Calls that are forwarded to another number when the person who is calling you gets no answer or a busy signal.
- Busy (*73): Calls will forward if phone is ringing busy.
- No Answer (*74): Calls will forward if the phone not answered, or if the End key is pressed. Call forwarding charges apply when forwarding calls to other cellular or landline numbers.
- Forward Busy and No Answer (*28): Combination of the above.
- Unconditional Call Forwarding (*72) is charged at a flat, per-minute rate of $0.20 unless you have a Simply Everything plan.
- Unconditional Call Forwarding cannot be set if either of the following apply:
- Any call restrictions are added, excluding Caller ID.
- The phone is no longer active.
- Conditional: Calls are forwarded to another number when the person who is calling you gets no answer or a busy signal. You can choose to set up conditional forwarding based on the following:
- Call Forward Busy (*74)
- Call Forward No Answer (*73)
- Forward Busy and No Answer (*28)
- Call forwarding does not deplete cellular minutes included in your plan.
- Call forwarding charges apply, except in the case of voicemail or SMS numbers.
- Call forwrding is included at no charge in the Simply Everything plan.