Tips

Find out more about call forwarding

Last updated: Jan 27, 2010

Call forwarding allows you to forward your calls to a different phone number.

For information on call forwarding, refer to the following:

  • Call forwarding features are offered on both the first and second lines.
    • Types of call forwarding:
      • Unconditional (*72): Calls are immediately forwarded without the phone ringing.
      • Conditional: Calls that are forwarded to another number when the person who is calling you gets no answer or a busy signal.
      • Busy (*73): Calls will forward if phone is ringing busy.
      • No Answer (*74): Calls will forward if the phone not answered, or if the End key is pressed. Call forwarding charges apply when forwarding calls to other cellular or landline numbers.
      • Forward Busy and No Answer (*28): Combination of the above.
  • Unconditional Call Forwarding (*72) is charged at a flat, per-minute rate of $0.20 unless you have a Simply Everything plan.
  • Unconditional Call Forwarding cannot be set if either of the following apply:
    • Any call restrictions are added, excluding Caller ID.
    • The phone is no longer active.
  • Conditional: Calls are forwarded to another number when the person who is calling you gets no answer or a busy signal. You can choose to set up conditional forwarding based on the following:
    • Call Forward Busy (*74)
    • Call Forward No Answer (*73)
    • Forward Busy and No Answer (*28)
  • Call forwarding does not deplete cellular minutes included in your plan.
  • Call forwarding charges apply, except in the case of voicemail or SMS numbers.
  • Call forwrding is included at no charge in the Simply Everything plan.

Average User Rating
3.8
(24 ratings)

My rating

Tags :
  • FORWARD
  • Sprint VM GV
  • Call Forwarding
  • unclear
  • stop call forwarding

Contact us

Find a store
Street, city, state, and/or ZIP

Call us
1-888-211-4727

Chat with us

We're sorry, but chat is currently not available from this page.

Click here to see our hours of operation.

Holiday hours

  • New Year's Eve - 9 am - 5 pm Eastern
  • New Year's Day - Closed
  • Memorial Day - 9 am - 5 pm Eastern
  • Independence Day - 10 am - 5 pm Eastern
  • Labor Day - 9 am - 5 pm Eastern
  • Thanksgiving Eve - 9 am - 9 pm Eastern
  • Thanksgiving Day - Closed
  • Christmas Eve - 9 am - 5 pm Eastern
  • Christmas Day - 10 am - 6 pm Eastern (ESN Swaps Only)

You can also contact us via email or by dialing *2 or calling 888-211-4727.

Email us now