Fix an issue when you delete a Sprint Picture Mail message while in Spanish mode your Samsung Rant will lockup or freeze

Last Updated: Apr 11, 2014

You may experience the following issue with your Samsung Rant™.

If you have your Rant set to Spanish mode and delete a Picture Mail message, the phone will freeze or lockup for several minutes and then clear on its own. During this time, the phone will be unable to receive calls. When the lockup state clears, the Picture Mail message will not be deleted.

Update your software to the latest version to fix this issue.

Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.

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