Fix an issue when you receive the "Not enough memory" error when trying to open Sprint Music Store or Sprint TV on the MOTORAZR VE20

Last Updated: Nov 18, 2013

A software update corrects the following issue with your MOTORAZR™ VE20.

When you exit the Sprint Music Store application by using the specific path Main Menu > My Stuff > Application Manager > Options > Exit Application, your MOTORAZR VE20 does not free up the memory used by the Sprint Music Store application. When opening either the Sprint Music Store or Sprint TV it may generate the error message Not enough memory to run Sprint TV/Sprint Music Store. Please exit some other applications and try again.

Note: This only occurs when you close the Sprint Music Store application from the specific path noted above.

To fix this, please update your handset software to version VEGAS2_00.60.00R or greater.

Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.

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