Last Updated: Nov 18, 2013
You may experience the following issue with your BlackBerry® Curve™ 8350i smartphone.
When your BlackBerry Curve 8350i smartphone Direct Connect Call Alert is set to Vibrate or None and you start a Direct Connect conversation, the incoming audio will play through the speakerphone speaker rather than the earpiece.
Update your software to the latest version to fix this issue.
Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.