Fix an issue when your Samsung Rant locks up when opening the web browser

Last Updated: Nov 18, 2013

You may experience the following issue with your Samsung Rant™.

Your Rant's web browser might freeze or lockup when you try to open it.

This is a known issue, and we are working to remedy it through a future handset software update.

Until then, to correct the problem, you can reset the web browser by following these steps:

  1. From the Home screen, press the Menu key
  2. Select Settings > More > Security and enter your lock code (by default, it's the last four digits of your phone number)
  3. Select Erase/Reset

Note: At any time, you can check that you have the latest software version for your phone. For instructions on how to check your software version and update your phone software, refer to Check for Updates.

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