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Get assistance with an Error 16 message

Last Updated: Nov 16, 2013

You may hear an error message when attempting to place calls. This message will say Error 16, followed by a switch number.

If you are currently unable to place calls and you have heard the Error 16 message, please attempt to place another call and follow the prompts to contact a Customer Service Representative, who will be able to assist you.

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http://support.sprint.com/support/article/Get_assistance_with_an_Error_16_message/case-gz982789-20101105-08494
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