Tips

Get credit for dropped calls

Last Updated: Nov 18, 2013

Follow these steps to receive credit for dropped calls:

  1. Call us (dial *2 on your phone)
  2. Say I want dropped call credit and follow the voice prompts to get credit
    • If you can't call from your mobile phone, dial (888) 211-4727 from any phone.

Note: You can receive only 4 credits per call and 20 total credits in a 30-day period.


Average User Rating
1.7
(47 ratings)

My rating

Contact us

Find a store


Recently Viewed

Recent discussions

Does sprint still do this??  Is there a way of doing the voice automated option or do you have to call technical su
Author: tgm214 Date: 2010-06-16
You can call in and get credit through the IVR for dropped call credit. Just follow the prompts   Larr
Author: OKIESTRO Date: 2012-03-27
I have been getting dropped calls at an alarming rate.  If the network was upgraded, or considered "New", then why
Author: wanthelp Date: 2014-09-19
Phone calls also dropping like crazy... so if this "optimization" can take so long, do we get credited for no service du
Author: ankhgraphics Date: 2014-04-30
I am next on the list. the service on my blackberry is aweful and Sprint has done NOTHING to help.. No call credits for
Author: Beachandsurf Date: 2011-07-24