Get credit for dropped calls

Last Updated: Nov 18, 2013

Follow these steps to receive credit for dropped calls:

  1. Call us (dial *2 on your phone)
  2. Say I want dropped call credit and follow the voice prompts to get credit
    • If you can't call from your mobile phone, dial (888) 211-4727 from any phone.

Note: You can receive only 4 credits per call and 20 total credits in a 30-day period.

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Does sprint still do this??  Is there a way of doing the voice automated option or do you have to call technical su
Author: tgm214 Date: 2010-06-16
You can call in and get credit through the IVR for dropped call credit. Just follow the prompts   Larr
Author: OKIESTRO Date: 2012-03-27
Phone calls also dropping like crazy... so if this "optimization" can take so long, do we get credited for no service du
Author: ankhgraphics Date: 2014-04-30
I am next on the list. the service on my blackberry is aweful and Sprint has done NOTHING to help.. No call credits for
Author: Beachandsurf Date: 2011-07-24
Well, it's April. And yesterday and today are the first time that I am effected by this. Not being ale to receive or ma
Author: OFFISERA Date: 2012-04-08