Tips

Get credit for dropped calls

Last Updated: Nov 18, 2013

Follow these steps to receive credit for dropped calls:

  1. Call us (dial *2 on your phone)
  2. Say I want dropped call credit and follow the voice prompts to get credit
    • If you can't call from your mobile phone, dial (888) 211-4727 from any phone.

Note: You can receive only 4 credits per call and 20 total credits in a 30-day period.


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My zip code is 44203.   Nearby cross streets are Wooster Rd North and Hopocan Ave.   Yesterday I spoke with
Author: KIDDO02 Date: 2014-02-15
Does sprint still do this??  Is there a way of doing the voice automated option or do you have to call technical su
Author: tgm214 Date: 2010-06-16
You can call in and get credit through the IVR for dropped call credit. Just follow the prompts   Larr
Author: OKIESTRO Date: 2012-03-27
I am a Buffalonian too and my service is horrendous.  Calls constantly dropping and absolutely no data.  I sug
Author: googy_hollis Date: 2014-04-10
I am next on the list. the service on my blackberry is aweful and Sprint has done NOTHING to help.. No call credits for
Author: Beachandsurf Date: 2011-07-24