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Get warranty information direct from manufacturers

Last Updated: Nov 18, 2013

Select manufacturers offer limited warranty coverage on phones and devices. Turnaround time is usually 7 to 10 days. Please contact Sprint first to let us help you decide the solution that will work best for you.

If you would prefer online assistance from Customer Care, go to Contact us and click Chat with us under Customer Service.



Manufacturer's Contact Information
Manufacturer Phone Number Website

Airvana

Does not provide warranty support - contact Sprint

Dell
(your Dell device must be registered in order for warranty support to be provided)

866-243-9297 - Warranty Support

866-210-5778 - Register Device

www.support.dell.com

Franklin Wireless

Does not provide warranty support - contact Sprint

HTC

877-293-0807

www.htc.com

LG and Sprint by LG phones

800-793-8896

http://us.lge.com/

Motorola (Sprint)

800-331-6456

www.motorola.com/us

Motorola (Nextel)

800-453-0920

Novatel

866-903-0497

www.novatelwireless.com

Palm

877-426-3777

www.palm.com

PCD

800-229-1235

www.pcdphones.com

RIM (BlackBerry®)

Does not provide warranty support - contact Sprint

Samsung

888-987-4357

www.samsung.com

Sanyo / Kyocera

800-349-4478

www.sanyo.com

Sierra Wireless

877-231-1144

www.sierrawireless.com

UT Starcom (Audivox)

Does not provide warranty support - contact Sprint

ZTE

877-817-1759

wwwen.zte.com.cn/en/

Most Sprint device manufacturer websites offer device support information. The support information may consist of troubleshooting material, software upgrade information, technical specifications, Guides & Tutorials, and service alerts.

Many Sprint device vendors also produce devices for other carriers and/or manufacturer products other than wireless phones. When using these resources, some navigation to Sprint or Wireless devices may be required. When reviewing device information, it is important the device is a Sprint device.

"Sprint Branded" is the term given to devices manufactured by various companies but marketed under the Sprint Trademark (Brand). Devices marketed under the Manufacturer's Trademark are listed by Manufacturer name.

NOTE: Warranties are exclusive to the manufacturer and only allow for same-model exchanges, if available. Sprint has no liability in connection with the manufacturers' acts and/or omissions.

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