Get warranty information direct from manufacturers

Last Updated: Nov 18, 2013

Select manufacturers offer limited warranty coverage on phones and devices. Turnaround time is usually 7 to 10 days. Please contact Sprint first to let us help you decide the solution that will work best for you.

If you would prefer online assistance from Customer Care, go to Contact us and click Chat with us under Customer Service.

Manufacturer's Contact Information
Manufacturer Phone Number Website


Does not provide warranty support - contact Sprint

(your Dell device must be registered in order for warranty support to be provided)

866-243-9297 - Warranty Support

866-210-5778 - Register Device

Franklin Wireless

Does not provide warranty support - contact Sprint



LG and Sprint by LG phones


Motorola (Sprint)


Motorola (Nextel)








RIM (BlackBerry®)

Does not provide warranty support - contact Sprint



Sanyo / Kyocera


Sierra Wireless


UT Starcom (Audivox)

Does not provide warranty support - contact Sprint



Most Sprint device manufacturer websites offer device support information. The support information may consist of troubleshooting material, software upgrade information, technical specifications, Guides & Tutorials, and service alerts.

Many Sprint device vendors also produce devices for other carriers and/or manufacturer products other than wireless phones. When using these resources, some navigation to Sprint or Wireless devices may be required. When reviewing device information, it is important the device is a Sprint device.

"Sprint Branded" is the term given to devices manufactured by various companies but marketed under the Sprint Trademark (Brand). Devices marketed under the Manufacturer's Trademark are listed by Manufacturer name.

NOTE: Warranties are exclusive to the manufacturer and only allow for same-model exchanges, if available. Sprint has no liability in connection with the manufacturers' acts and/or omissions.

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