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Get your text message usage details

Last Updated: Jan 07, 2016

Use the following instructions to request a report of your text message usage details.

A text message detail report includes the send phone number, the receive phone number, and date/time the message was sent and received. The report does not include the content of the message.

A notarized consent form is required to process your request.

Sprint is only able to provide your billed text message details for the previous 90 days. We may not be able to retrieve text detail for all roaming phone numbers.

Required Action:

  1. Download and print the consent form.
  2. Complete the consent form.
  3. Consent form must be signed by the Account Holder and notarized before sending it back to Sprint.
  4. You can fax, email or mail your completed form to the attention of Sprint CDMA Text Message Detail Request Management at:
    • Fax: 1-855-223-7419
    • Mail: 2432 Fortune Drive, Lexington, KY 40509
    • Email: Text_Usage_Retrieval@sprint.com

Thank you for submitting a request for text records. Complete and notarized requests will be processed within 10 business days of receipt. If a valid email address has been on account for at least 30 days, we will deliver records to the address on file. Otherwise, records will be sent to the billing address via postal mail.

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