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Know the turnaround time for repair service

Last Updated: Nov 18, 2013

Some in-store repairs can be completed in our Phone Repair Centers while you wait or within 24 hours. These repairs may include:

  • Software updates
  • Device unlock/reset
  • Antenna replacement
  • Routine maintenance
  • Phonebook swaps

If repairs cannot be completed in a Phone Repair Center, the estimated turnaround time is 2 to 3 business days.

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AM I COVERED FOR REPAIR IF MY SCREEN IS FADINGAN HARD TO READ MESSAGE
Author: BounV91 Date: 2010-08-14
Where would you be without your phone? Lost , frusterated...this is a line that shows up on your website. So how come if
Author: remy88m Date: 2011-01-28
Hi NiSan70,   Thanks for coming to the forum with your concerns. I know how frustrating it can be when your phone
Author: SP_Clarissa Date: 2011-11-15
Update:   I sent the phone into Samsung (this was my 5th phone).  They repaired it in one day-received today
Author: ZDW Date: 2014-02-18