Know the turnaround time for repair service
Last Updated: Nov 02, 2012
Some in-store repairs can be completed in our Phone Repair Centers while you wait or within 24 hours. These repairs may include:
- Software updates
- Device unlock/reset
- Antenna replacement
- Routine maintenance
- Phonebook swaps
If repairs cannot be completed in a Phone Repair Center, the estimated turnaround time is 2 to 3 business days.
Related Topics
- Know how much repairs cost if you do not have Total Equipment Protection
- Activate your replacement phone
- Add the Equipment Replacement Program (ERP) or Equipment Service & Repair Program (ESRP) to your device separately
- Check to see if you have Total Equipment Protection, Equipment Service & Repair Program or Equipment Replacement Program
- Find out the cost of repair or replacement for your device
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