We want to protect you from the high costs of data roaming by informing you of any additional charges before they appear on your bill. The information below tells you about nationwide data roaming limits. If you are traveling internationally, refer to the information found in Know what data limits apply when roaming internationally.
If you use your mobile broadband card while roaming nationwide, you may use up
to the monthly data roaming allowance included in your plan; refer to your
plan for roaming usage limitations.
Data usage is calculated by the size of the file sent or received. Click
here to see the usage limitations based on available plans and an example
of activities you can do within those data limits.
Check your usage
You can track
your usage online by signing in to My
When you view your bill, separate line items will be displayed for Sprint
Network and domestic roaming for all data plans, with information shown
separately for phones and mobile broadband cards.
We'll let you know as you get close to or reach your limit.
For nationwide data roaming, we will send you a text or email when you reach
75%, 90% and 100% of your limit.*
At 100%, you will have the option to suspend your data roaming service for the
month or continue to use it and pay the overage charges. If the charges are
accepted, you will continue to receive text or email notifications at 20%
To update your notification preferences, you can manage your account online by
signing in to My
Sprint or just contact
us. Note: When updating your online preferences, you must change
your default notification to Yes and select either text or email to
receive the notifications.
Suspending your service
To protect you from additional charges, we'll suspend your data roaming
service when you exceed your limit. This will not affect your calls, texts or
data usage on our network.
Nationwide data roaming is 25¢/MB (for plans starting after August 8, 2010)
after you hit your plan's monthly data roaming limit.
Restoring your service
If you signed up or changed your plan after August 8, 2010, and you reach your
limit, we'll send you to a special web page. Click Restore service to
accept any overage charges for the rest of your billing cycle.
Don't want extra charges? Your service will be automatically restored at the
start of your next billing cycle.
If you have an older plan, contact
us to see if you can change to a plan that will accept overage charges.
If you have any additional questions about data roaming, you can view our frequently asked questions about data roaming.
* Roaming charges could be delayed up to 60 days; notifications may be delayed based on when roaming partners provide usage details. Customers using Static IP or DataLink will not receive notifications and will not be suspended.