Sprint wants to protect you from the high costs of international data roaming by informing you of charges before they appear on your bill when possible. Read below for international data roaming limit information. The article Find frequently asked questions about data roaming provides additional details for domestic nationwide data roaming limits and notifications.

Suspending your service

• Your device's international data roaming capability will be temporarily suspended after you exceed approximately $500 of international data charges in a billing cycle.*

Notifications

• Your notification default must be set to yes to receive notifications from Sprint.
• Notifications are sent to your preferred notification method, either text or email. To update your notification preference, contact us.
• We will let you know as soon as we receive roaming details from our partners.
• Notifications are sent once your device exceeds approximately $50, $250, $500 and then after each additional $250 in international data roaming usage.

Charges

Charges vary based on the country where you're accessing service; check www.sprint.com/sww for more information.

While traveling internationally data roaming use can add up quickly. Understand how file sizes relate to data usage by the type of activity you enjoy (these sizes are approximate; please monitor your usage often):

• Email (text only, no images): 25 KB approximate file size
• 1 email * $0.004 = $0.10 (10 emails * $0.004 = $1.00)
• Or 1 email * $0.019 = $0.48 (10 emails * $0.019 = $4.75)
• Open webpage (weather.com, cnn.com, etc.): 1.55 MB approximate file size
• Open * $0.004 = $6.35 (click additional 2 links * $0.004 = $19.05)
• Open * $0.019 = $30.16 (click additional 2 links * $0.019 = $90.46)
• Movie (full-length feature): 700 MB approximate file size
• 716800 KB * $0.004 = $2,867.20
• 716800 KB * $0.019 = $13,619.20

Restoring your service

• Your service will be automatically restored at the start of your next billing cycle.
• If you want to restore your international data roaming service immediately, contact International Support by chat, email or by calling any of the toll-free numbers available while traveling.

* Roaming charges could be delayed up to 60 days; notifications may be delayed based on when roaming partners provide usage details. Customers using Static IP or DataLink will not receive notifications and will not be suspended.