Know what to do if you receive Error 67 or PPP Error using your U301 USB Device Sprint 3G/4G Mobile Broadband with your Mac
Last Updated: Jun 11, 2013
If you receive an Error 67 or PPP Error on your U301 while using it with a Mac, try the following steps:
- Check your signal strength; if it is poor, move to a different location in the building to get a stronger signal
- Remove the U301 from your computer, shut down SmartView, restart SmartView, reinsert the U301 and attempt to reconnect
- Update your Data Profile
- From the Tools menu, go to Settings > Hardware tab
- Click on your device listing to highlight it
- Click on Edit Device Settings button
- Click on Update Profile button
If you still receive the Error 67 or PPP Error message after trying these steps, please contact us.
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