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Learn about Early Termination Fee

Last Updated: Mar 26, 2014

Thank you for choosing Sprint. We are committed to offering you big savings on our services and hottest devices with two-year contracts.

If you've entered into a two-year Service Agreement and choose to terminate or cancel your service before your contract ends, you will be charged an early termination fee of up to $350/line for Advanced Devices & up to $200/line for all other devices. Unpaid balances with Sprint, including early termination fees, may be sent to a collection agency for further collection action and reported to the national credit bureaus.No early termination fee applies for cancellations in compliance with Sprint's Return Policy.

Please note:

  • If you paid full price for your device, and did not enter into a long term service agreement, you will not be responsible for an Early Termination Fee for that device.
  • If you are a customer in Sprint's Easy PaySM or One UpSM programs, you are required to sign a month to month Service Agreement, but the customer will not be subject to a plan term commitment or ETF. Note: Easy PaySM and One UpSM customers who cancel service prior to the completion of the installment agreement will be required to pay the remaining balance on the applicable device.
  • If you are a Sprint Prepaid customer, you will not be responsible for an Early Termination Fee; however, any funds deposited into a Sprint Prepaid account will not be refunded and cannot be redeemed for cash or credit.

Advanced Devices include:


The early termination fee is prorated and is calculated by taking the months remaining on your Service Agreement times $20 for Advanced Devices, with a maximum of $350, and minimum of $100. For all other devices, the prorated ETF is calculated by taking the months remaining times $10 with a maximum of $200 and minimum of $50.*

* Puerto Rico customers who entered into a two-year Service Agreement on or after 12/20/13 are subject to different ETF policies. Learn more about Early Termination Fee for Puerto Rico customers.

Use the charts below to calculate your exact early termination fee. If you are cancelling multiple lines on your account, calculate the remaining number of months on each line, locate the corresponding amounts and add them together to reach your total. Also, if you purchased a tablet prior to 11/11/2012, you may be subject to an ETF of up to $350 per line.

To find your Agreement expiration date, log on to My Sprint, and click See my Agreement details to the right of your phone. For business customers, your terms may be different under your wireless service agreement with Sprint. See sprint.com/termsandconditions for details.

ETF on 2 year Service Agreements
Months Remaining on Service Agreement Advanced Devices Amount Due Non-Advanced Devices Amount Due
23
Note: Returns made during first 14 days governed by Sprint Return Policy
$350 $200
22 $350 $200
21 $350 $200
20 $350 $200
19 $350 $190
18 $350 $180
17 $340 $170
16 $320 $160
15 $300 $150
14 $280 $140
13 $260 $130
12 $240 $120
11 $220 $110
10 $200 $100
9 $180 $90
8 $160 $80
7 $140 $70
6 $120 $60
5 $100 $50
4 $100 $50
3 $100 $50
2 $100 $50
1 $100 $50

Learn about Early Termination Fee for Puerto Rico customers

For Puerto Rico customers who entered into a two-year Service Agreement on or after 12/20/13, Sprint prorates your early termination fee (ETF) on a monthly basis. For Advanced Devices, the ETF begins at $350 minus $16 for each full month of your contract term that you complete. For Non-Advanced Devices, the ETF begins at $200 minus $9 for each full month of your contract term that you complete. If you are a PR customer, use the charts below to look up your ETF based on the months on contract and device type. If you are cancelling multiple lines on your account, calculate the remaining number of months on each line, locate the corresponding amounts and add them together to reach your total. No early termination fee applies for cancellations in compliance with Sprint's Return Policy. Please note that if you have lines on your account that are not Puerto Rico subscribers, these lines are subject to Sprint's standard ETF policy.

ETF on 2-year Service Agreements for Puerto Rico Lines of Service
Months Remaining on Service Agreement Advanced Devices Amount Due Non-Advanced Devices Amount Due
23
Note: Returns made during first 14 days governed by Sprint Return Policy
$350 $200
22 $334 $191
21 $318 $182
20 $302 $173
19 $286 $164
18 $270 $155
17 $254 $146
16 $238 $137
15 $222 $128
14 $206 $119
13 $190 $110
12 $174 $101
11 $158 $92
10 $142 $83
9 $110 $65
8 $160 $80
7 $94 $56
6 $78 $47
5 $62 $38
4 $46 $29
3 $30 $20
2 $14 $11
1 $0 $2

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