Learn how to transfer contacts from a BlackBerry device to an iPhone

Last Updated: Apr 27, 2016

Back Up Contacts

If the contacts on the BlackBerry device are already synchronized to Google or to a Microsoft Exchange account they can be synchronized directly to the iPhone. You do not need to worry about exporting them from the BlackBerry device, as they are already backed up with the Google or Exchange account. If the contacts on the BlackBerry device are not synchronized with a Google or Exchange account, or are saved directly on the device itself, you must export them from the device and then import them to a Google or Exchange account that will be set up to synchronize with the iPhone.

Export the On-device Contacts

  1. Ensure you have installed BlackBerry Desktop software on the PC. The latest version can be found on the BlackBerry website:
  2. On the PC, open the BlackBerry Desktop Software application.
  3. Connect the BlackBerry device to the PC via USB cable.
  4. In BlackBerry Desktop Software, click Organizer from the menu on the left.
  5. If a warning is displayed to Turn off wireless sync, follow these steps to turn it off on the device:
    • On the BlackBerry, in the Contacts application press the Menu key, then select Options.
    • If necessary, click the contact list.
    • Change the Wireless Synchronization field to No or clear the Wireless Synchronization check box.
    • Press the Menu key, then select Save.
  6. In BlackBerry Desktop Software, click Device, then Sync by Type, and Organizer.
  7. Check the box to sync Address Book, and then click Microsoft Outlook Express.
  8. Click Next.
  9. Click to select One way sync from device, then click Next.
  10. Click Next and then Finish.
  11. Click Sync. This will synchronize all contacts on the device to the PC Address Book.
  12. On the PC, click Start, then All Programs, and open Accessories > Address Book.
  13. You should see all the device contacts here. Click File > Export > Other Address Book.
  14. Click Text File (Comma Separated Values), then click Export.
  15. Give the file a name and Browse to save the file to your desktop.
  16. Click to select all desired contact fields and click Export. You have saved your device contacts to a .CSV file. This can now be imported to your Google or Exchange account.
  17. Now you can Import this .CSV file to your Gmail or Outlook account.
    • For Gmail – click Settings > Import.
    • For Outlook – click File > Import and Export.
  18. Your contacts are now backed up to the Gmail or Exchange account.

Import Contacts

In the above steps you have backed up the BlackBerry device contacts to a Google or Exchange account. The following instructions guide you through the process of importing the contacts from these accounts to the iPhone.

Synchronize Contacts with Google or Exchange Account

  1. On the iPhone tap Settings.
  2. Tap Mail, Contacts, Calendars.
  3. Tap Add Account….
  4. Tap Microsoft Exchange. (Do not tap Gmail for Gmail accounts).
  5. Enter the Email address, Domain (Exchange accounts, for Gmail leave blank), Username, and Password.
  6. Tap Next.
  7. Tap Server and enter the Exchange server address ( for Gmail accounts).
  8. Tap Next.
  9. Tap to ensure that Contacts is set to On.
  10. Tap Save.

The Google or Exchange account Contacts are now synchronized to the iPhone.

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