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Learn more about Sprint Easy Pay

Last Updated: Jul 10, 2014

What is Sprint Easy PaySM?
Are there any related service discounts associated with Sprint Easy PaySM?
Are business discretionary credits or other discounted device promotions (including those available as part of a Master Service Agreement with Sprint) combinable with Sprint Easy PaySM?
Who is eligible for Sprint Easy Pay?
Does Sprint Easy PaySM require an Installment Agreement?
How will customer payments be divided up over 24 months?
What happens if a customer on an Installment Agreement cancels service prior to completing their 24 device payments?
Where can I purchase a device with Sprint Easy PaySM?
What out of pocket costs does the customer need to pay at purchase when participating in Sprint Easy PaySM?
Are prepaid accounts eligible for Sprint Easy PaySM?
Are corporate liable accounts eligible for Sprint Easy PaySM?
Can a customer pay more than their scheduled monthly Installment Agreement?
Can a customer upgrade their device annually on Sprint Easy PaySM?
Can a customer enroll in a device protection program (e.g. Total Equipment Protection) for devices purchased through Sprint Easy PaySM?
How many Installment Agreements can an account have?
Is there an activation or upgrade fee for customers who purchase a device through Sprint Easy PaySM?
What if I go on Military Suspend with an active Installment Agreement?
What is the Return and Exchange Policy for Sprint Easy PaySM?
Can I sign up for Sprint Easy PaySM on sprint.com?
Can I sign up with Sprint Easy PaySM through my Business Sales Representative?
Can I sign up for Sprint Easy PaySM if I pre-order a device?
Is Sprint Easy PaySM available for accessories?

Additional resources
Learn more about the Sprint Framily Plan
FAQs about Sprint Easy Pay for Accessories

FAQs about Sprint Easy PaySM

What is Sprint Easy PaySM?

Sprint Easy PaySM gives eligible customers an affordable option to pay for their phone, tablet or mobile broadband device over time. Customers simply purchase an eligible device with a variable down payment, depending on device, and agree to 24 monthly installment payments for the device.

Are there any related service discounts associated with Sprint Easy PaySM?

There are currently no related service discounts for devices purchased through Sprint Easy PaySM.

Are business discretionary credits or other discounted device promotions (including those available as part of a Master Service Agreement with Sprint) combinable with Sprint Easy PaySM?

No. Currently no business discretionary credits or other discounted device promotions are combinable with Sprint Easy PaySM.

Who is eligible for Sprint Easy Pay?

  • New Consumer, individual liable and select small Corporate liable customers.
  • Existing customers can visit sprint.com/upgrade to see details.

Does Sprint Easy PaySM require an Installment Agreement?

Yes, Sprint Easy PaySM requires an Installment Agreement that allows a customer to pay for the device over 24 months. Additionally, the customer is subject to the terms of the selected service and is required to sign a month to month Service Agreement, but the customer will not be subject to a term commitment.

How will customer payments be divided up over 24 months?

Customers will pay the same amount for 23 months and the balance will be due with the final payment in month 24.

What happens if a customer on an Installment Agreement cancels service prior to completing their 24 device payments?

If a customer on an Installment Agreement cancels service prior to completing their 24 device payments, the remaining unpaid balance on the device will be due on customer’s next invoice.

Where can I purchase a device with Sprint Easy PaySM?

You can purchase a device with Sprint Easy PaySM on sprint.com and at participating retail locations.

What out of pocket costs does the customer need to pay at purchase when participating in Sprint Easy PaySM?

The customer will be required to pay all applicable sales tax against the Suggested Retail Price (SRP) as well as any applicable down payment for any device being purchased. See store for specific pricing details.

Are prepaid accounts eligible for Sprint Easy PaySM?

No. Prepaid accounts are not eligible for Sprint Easy PaySM.

Are corporate liable accounts eligible for Sprint Easy PaySM?

Yes. Select small corporate liable accounts are eligible for Sprint Easy PaySM. Large corporate liable accounts are not eligible for Sprint Easy PaySM at this time.

Can a customer pay more than their scheduled monthly Installment Agreement?

Yes, a customer can pay more than their scheduled monthly Installment Agreement.

Can a customer upgrade their device annually on Sprint Easy PaySM?

  • Tablets and mobile broadband devices are not eligible for annual upgrades.
  • Smart phones and feature phones may be eligible for annual upgrades while on certain qualifying plans. Log into My Sprint account on sprint.com for details.
    • Note: The phone the customer gives back after the 12 consecutive installment payments must be the same or equivalent model that was subject to the original installment.

Can a customer enroll in a device protection program (e.g. Total Equipment Protection) for devices purchased through Sprint Easy PaySM?

Yes, the customer has the option to enroll in the various device protection programs to protect, replace and repair their device. Enrollment in a device protection program is optional, but Sprint highly encourages customers to enroll to protect their investment.

The customer is responsible for their device if it breaks during their Installment Agreement. The customer will be responsible for the remainder of the unpaid balance regardless of the operability of the tablet.

How many Installment Agreements can an account have?

A customer can have as many installment agreements as lines of service they are approved for (Max 10 for consumers and individual liable customers).

Is there an activation or upgrade fee for customers who purchase a device through Sprint Easy PaySM?

  • For consumers and individual liable customers, standard $36 activation or upgrade fee will apply on the customer’s first invoice.
  • For business customers, standard activation fees will apply on the customer’s first invoice.

What if I go on Military Suspend with an active Installment Agreement?

If your line is suspended under our currently military suspend program, your Installment Billing payments will also suspend and your payments and service will resume upon your return from military service.

What is the Return and Exchange Policy for Sprint Easy PaySM?

Sprint’s Satisfaction Guarantee applies to all Installment Billing agreements. For more details about Sprint’s policy, visit sprint.com/returns.

Can I sign up for Sprint Easy PaySM on sprint.com?

Yes. Start shopping.

Can I sign up with Sprint Easy PaySM through my Business Sales Representative?

No. Sprint Easy PaySM is expected to be available in additional business channels in the future.

Can I sign up for Sprint Easy PaySM if I pre-order a device?

Yes.

Is Sprint Easy PaySM available for accessories?

Yes. See FAQs about Sprint Easy Pay for Accessories for more information.

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