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Learn more about the Unlimited, My Way and My All-in plans

Last Updated: Oct 10, 2014

Effective October 9th, 2014, only existing customers on Unlimited, My Way may add new lines to their existing account via sprint.com. Learn more below or check out our new plans at sprint.com/newday.

FAQs about the Unlimited, My WaySM plan and the My All-inSM plan
I'm a new Sprint customer. Can I select the Unlimited, My Way or My All-in plan?
I'm already a Sprint customer. Can I change to these plans?
How can I check my data usage if I select the 1GB data option for smartphones?
How can I prevent data overages on the 1GB data option for smartphones?
Navigation is not included in these plans. How can I get navigation?
What is mobile hotspot data?
How can I prevent mobile hotspot data overages?
I have a discount through my employer. Does my employer discount work with the Unlimited, My Way and My All-in plans?

Additional resources
Learn more about our Unlimited Plans
Learn more about The Sprint Unlimited Guarantee

FAQs about the Unlimited, My Way plan and the My All-in plan

I'm a new Sprint customer. Can I select the Unlimited, My Way or My All-in plan?

After 10/9/2014, the Unlimited, My Way and My All-in Plans will only be available to customers participating in the Sprint Discount Program through their company, university or organization.

If you have an existing account with Sprint that has lines already on the Unlimited, My Way plan, you may add an additional new line on Unlimited, My Way, up to a 10 line maximum.

New accounts can visit sprint.com/newday for more information on our Family Share Pack plans that are currently available.

The My All-in plan is no longer available on sprint.com. However, visit sprint.com/newday for more information on our new Unlimited plans.

I'm already a Sprint customer. Can I change to these plans?

Sprint allows you to change your plan to another offered plan at any time without extending your contract.

Only customers currently on Unlimited, My Way Plans may add new lines to their existing Unlimited, My Way Plan.

How can I check my data usage if I select the 1GB data option for smartphones?

  • Dial *4 from your phone
  • Text usage to 1311
  • Manage your account online via My Sprint

How can I prevent data overages on the 1GB data option for smartphones?

You can receive usage notifications when you have used 75%, 90% and 100% of your usage allowance when you are on the Sprint network. You will continue to receive notifications at 20 percent increments above the monthly data allowance.

You must enroll to get usage notifications:

  1. Visit sprint.com/mysprint and sign in
  2. Select the My preferences tab
  3. In the Email Notifications section, click Account & usage notifications
  4. Under Account notifications, add or edit your email address
  5. Under Security & usage notifications, add or edit your email address or to receive text alerts, select Send me a text message instead.
  6. Click Save
  7. Make sure all your account information stays up to date

Navigation is not included in these plans. How can I get navigation?

You can evaluate the options available in the market, such as Scout and Google Maps. You can choose the solution that best meets your needs.

What is mobile hotspot data?

Mobile hotspot data is a separate monthly on-network data allowance from your phone’s data allowance. The mobile hotspot feature on your phone provides internet connectivity to Wi-Fi enabled devices.

How can I prevent mobile hotspot data overages?

You can receive usage notifications when you have used 75%, 90% and 100% of your usage allowance when you are on the Sprint network.

At 100% of your on-network monthly data allowance, you will receive a notification with the option to suspend on-network mobile hotspot usage or continue to use it and pay the overage charges. If you choose to accept overage charges, you will continue to receive notifications at 20 percent increments above the monthly data allowance.

You must enroll to get usage notifications:

  1. Visit sprint.com/mysprint and sign in
  2. Select the My preferences tab
  3. In the Email Notifications section, click Account & usage notifications
  4. Under Account notifications, add or edit your email address
  5. Under Security & usage notifications, add or edit your email address or to receive text alerts, select Send me a text message instead.
  6. Click Save
  7. Make sure all your account information stays up to date

I have a discount through my employer. Does my employer discount work with the Unlimited, My Way and My All-in plans?

Discounts apply to the monthly data charge rather than the primary rate plan for lines on the Unlimited, My Way plan. The My All-in plan is non-discountable.

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