You can update the preferred roaming list (PRL) and firmware on Mobile Broadband Cards that use Sprint SmartViewSM. Keeping your PRL updated helps you connect faster to preferred networks, Sprint, or roaming partners.
To update the PRL, go to eUpgrades Support and follow the instructions specific to your card.
Manual installation instructions
If you have gone to the eUpgrades Support page and have been directed back to this page, follow the instructions below.
Important: Use Sprint SmartView version 1.21.0006.0 or later to get the latest PRL updates. To download the latest Sprint SmartView version, go to the Sprint Downloads page.
Check your current Sprint SmartView version
Insert your Mobile Broadband Card into the computer
On the Tools menu, click About
Verify the version number
Download the PRL
Make sure the Sprint SmartView application, version 1.21.0006.0 or later, is
installed on your computer
Go to the Mobile Broadband Cards section at eUpgrades
Support and download the PRL file located under the instructions for All
other Mobile Broadband Cards using Sprint SmartView. Save it to a familiar
location such as your desktop.
Write down the version number located in the PRL file name as you will need it
later to verify that the installation was successful
Install the PRL file
Note: For Gobi modules, secondary 6-digit code is required to apply a PRL. Before proceeding, please contact Sprint Business Care at 800-927-2199 to obtain this code.
Insert your Mobile Broadband Card into your laptop, and then open Sprint
SmartView. Note: To open Sprint SmartView, from the Start menu,
select Programs or All Programs> Sprint >SprintSmartView
Wait for Sprint SmartView to come to a Ready state. IMPORTANT:
Do not click the Connect button.
Click in an empty area in the middle of the Sprint SmartView window to
For SmartView versions 1.2x (1.21 and above), using all caps, type ##PRL
For versions 2.2x, using all caps, type ##PRL#
For Gobi modules only, the Master lock code dialog box appears. In the Entercode
field, type the secondary 6-digit code you got from Sprint Business Care, and
then click OK.
In the PRLDownloader dialog box, click the Browse
In the Open dialog box, browse for and select the PRL file you
downloaded, and then click Open
In the PRLDownloader dialog box, click OK
The Sprint SmartView software will reappear and the installation process will
begin automatically. Wait for the installation to complete. When complete,
Sprint SmartView will refresh and come back to a Ready state.
To make sure the update was successful, on the Tools menu, click MobileInfo
Refer back to the PRL file version number you wrote down, and verify in the
CDMA window that the number displayed under the PRL version heading matches
it. If the number doesn't match, try to update the PRL again by repeating the
If you experience any issues, contact us for assistance.